Services manager Work, Jobs in Dumfries, Dgy (with Salaries)

Client Service Manager
Corona IT Solutions Limited —Dumfries
- £26,000 - £30,000 a year
- Full-time
- Management
- English
- Analysis skills
- Annual leave
Quick apply
Shift Manager
Greggs —Dumfries
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
Supervisor
Savers —Dumfries
- £13.50 - £13.65 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
Sales Co-ordinator
Oilfast Ltd —North West Dumfries
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
15h
Postperson with Driving
Royal Mail Group —Dumfries
- Part-time
- Employee discount
Power BI Developer
ETB Technologies —Dalbeattie
- From £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
Quick apply
3d
Graduate Management Trainee - Dumfries
Enterprise Mobility —Dumfries
- Full-time
- Sales
- Customer service
- Bachelor's degree
Store Manager
Vision Express —Dumfries
- Leadership
- School
- Annual leave
- Employee assistance programme
Young Carers / Young Adult Carers Support Worker
Dumfries and Galloway Carers Centre —Dumfries
- £25,285 a year
- Part-time
- Hybrid work
- Medication administration
- Care experience
- School
Quick apply
5d
Tesco Travel Money Advisor
Travelex —Dumfries
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Laundry Assistant
Advinia Healthcare —Dumfries
- £12.71 an hour
- Part-time
- No experience needed
- Annual leave
Quick apply
6h
Supported Self-Management Facilitator
Chest Heart & Stroke Scotland —Dumfries and Galloway
- £25,541.94 a year
- Communication skills
10d
Consultant - Radiology
NHS Scotland —Dumfries
- £111,430 - £148,064 a year
- Full-time
- Hybrid work
13d
Starbucks Shift Supervisor
EG Group —Dumfries
- £13.55 an hour
- Supervising experience
- Employee assistance programme
- Employee discount
5d
Merchandiser - Dumfries / Stranraer
Smiths News —Dumfries
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Senior Administrative Officer
Greenleaf House —Dumfries
- £26,991 - £28,265 a year
- Childcare
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
11d
250602 Crisis Service Team Leader
NHS Scotland —Dumfries
- £52,845 - £61,466 a year
- No degree
- Leadership
- Nursing
- Free parking
6d
Front of House Manager
Bannatyne —Dumfries
- £13.50 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Service Manager
Turning Point Scotland —Castle Douglas
- £44,754 - £50,398 a year
- Full-time
- Cooking
- Travel
- Organisational skills
10d
Retail Customer Service
Entain —Dumfries
- £13 an hour
- Overtime
- Cash handling

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Client Service Manager

Corona IT Solutions Limited
Dumfries

Quick apply

Job details

Full-time
£26,000 - £30,000 a year

Benefits

Annual leave
Company pension

Qualifications

Management
English
Analysis skills
Organisational skills
Account management
Communication skills

Full job description

Client Services Manager

About the Role

Corona IT Solutions is seeking a proactive and highly organised Client Services Manager to lead the delivery and relationship management of our Managed Service clients and assist day‑to‑day business operations. This role is responsible for ensuring long-term client success, retention, and growth through high-quality service delivery, strategic engagement, and continuous improvement.

Client Relationship Management

Oversee the portfolio of managed service accounts including IT, Telephony, Broadband, CCTV/Access Control/Automated gate monitoring and maintenance
Serve as the main point of contact for key clients, ensuring their objectives are met with excellence
Develop strong relationships by understanding client needs and aligning them with company capabilities
Conduct regular reviews to ensure billed services and client licencing is accurate
Analyse client performance data to identify trends, opportunities, and areas for improvement

Account Management and Operations

Identify and implement process improvements to optimise workflows, client satisfaction and reduce costs.
Monitor project progress, resolve issues promptly, and communicate updates clearly
Prepare proposals, quotes, and contracts; manage renewals and upselling opportunities in conjunction with the Business Development Manager.
Maintain strong cross-departmental relationships to ensure client services, projects and support is delivered as expected, to agreed timelines
Create, update and maintain Managed Service documentation

Skills & Experience

Proven experience (3+ years) in account management or a similar client‑focused role
Demonstrated ability to manage multiple client accounts simultaneously
Strong organisational and analytical skills, with the ability to prioritise multiple projects
Excellent written and verbal communication; confident presenting to internal and external stakeholders
Commercial acumen and a track record of improving operational performance or client retention
Comfortable working with project management tools (e.g. Salesforce, HaloPSA, Uptick)

Personal Attributes

Detail‑oriented and results‑driven
Positive, collaborative approach with a can‑do attitude - this person will be working in a growing business and need to be happy to roll up their sleeves where needed and get involved
Strong problem‑solving and decision‑making ability
Thrives in a dynamic environment and embraces change

Benefits

Competitive salary
Pension contribution
28 days annual leave (includes bank holidays), holiday increment after 2 years' service and your birthday off!
Ongoing training and career development opportunities

Pay: £26,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

services manager jobs in dumfries, dgy

Client Service Manager

Shift Manager

Supervisor

Sales Co-ordinator

Postperson with Driving

Power BI Developer

Graduate Management Trainee - Dumfries

Store Manager

Young Carers / Young Adult Carers Support Worker

Tesco Travel Money Advisor

Laundry Assistant

Supported Self-Management Facilitator

Consultant - Radiology

Starbucks Shift Supervisor

Merchandiser - Dumfries / Stranraer

Senior Administrative Officer

250602 Crisis Service Team Leader

Front of House Manager

Service Manager

Retail Customer Service

I want to receive the latest job alerts for services manager in dumfries, dgy

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