Operations manager Work, Jobs in Dundrod, Ant (with Salaries)

Operations Support Manager
OCS Group —Belfast
- Remote
- Management
Quick apply
9d
Operations Manager
Ground Control —Belfast
- Full-time
- Hybrid work
Quick apply
1d
Regional Operations Supervisor
OCS Group —Belfast
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Operations Manager
Quantum Flow Management Institute —Antrim
- £4,800 - £6,500 a month
- Full-time
- Bachelor's degree
- Business
- Leadership
Quick apply
3d
Operations Manager
Gray + Press Accountants Limited —Belfast
- £40,000 - £45,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
3d
Junior Operations & Finance Manager - Dylan Oaks
Dylan Oaks Jewellery —Belfast
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
10d
Senior Housing Operations Manager
Raynham Housing & Community Services —Lisburn
- £6,200 - £9,300 a month
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Operations Manager - Belfast
GAC —Belfast
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Alternative Heat —Newtownabbey
- Full-time
Quick apply
Contract Team Operations Manager
TLT —Belfast
- Full-time
- Team management
- Leadership
3d
Operations Supervisor
FedEx EU —Belfast
- £14.63 an hour
- Full-time
- Communication skills
- Employee assistance programme
2d
Operations Service Manager
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee discount
5d
Operations Manager
SAM —Antrim
- From £55,000 a year
- Weekend availability
- Management
- Continuous improvement
- Travel
- Free parking
- Annual leave
Quick apply
Control Centre Manager
SONI —Antrim
- Engineering
- IT
- Leadership
- Free parking
Quick apply
11d
IT Operations Manager (Estates) (ICT Level 6)
Northern Ireland Civil Service —Belfast
- £47,304 - £49,515 a year
- Presentation skills
5d
Assistant Operations Manager
Postal Group —Belfast
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Free parking
Quick apply
Service Centre Manager
SunbeltRentals —Belfast
- Microsoft Office
- IT
- Communication skills
Quick apply
5d
Operations Manager - N/S - Vegetarian Factory
Finnebrogue —Downpatrick
- Full-time
- Free parking
Quick apply
9d
Operations Supervisor, DBT4
Amazon UK Services Ltd. —Portadown
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Head of Operations & Maintenance - Offshore Wind
SSE —Belfast
- £101,000 - £211,800 a year
- Maintenance
- Contracts
- Leadership
- Employee discount
23h

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Operations Support Manager

OCS Group -
Belfast

Quick apply

Job details

Permanent
9 days ago

Qualifications

Management
Customer relationship management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

To ensure the profitable, efficient and safe operation of all cleaning contracts within your designated area and support with the wider Northern Ireland cleaning division portfolio. This is to include any peripheral services supplied to clients such as waste management, adhoc deep cleaning, window cleaning, pest control, hygiene or any other service provided by OCS. To provide a quality service delivery to all customers in accordance with company procedures ensuring effective and adequate financial forecasting, budgeting and analysis of direct cost and overhead. Ultimately responsible for debt management, disputes, resolution and accurate and comprehensive invoicing ensuring timely cash collection in accordance with agreed targets. To retain existing business along with achieving relevant growth targets for new work.

The main responsibilities of this role are:

Manage the delivery of all services in your specific area to provide consistently high levels of performance that meet contractual obligations to customers and the strategic objectives of the Division.
Build a network of close partnerships with customers in the Area, developing strong account management and encouraging multi-level relationships between all services, teams and customer teams
Communicate clearly and positively with staff at all levels in your area to create a focus on business goals and build an environment where all staff are valued for their contribution
Support the sales function where required in preparing commercial tenders and in delivering sales presentations relevant to developing the business in the area
Recruit, develop and if necessary, manage the performance of all onsite operational colleagues to deliver OCS and customer requirements within the Area
Liaise with OCS internal and external statutory bodies to ensure compliance with OCS and industry regulations with particular emphasis on ISO quality systems and health & safety
Take an active part with Management in ensuring the retention of major contracts that come up for re-tender
Liaise with other OCS Managers to ensure high levels of staff motivation and productivity, increasing staff retention.
Have P & L accountability for your area of operation and ensure that it is managed within budget, ensuring that maximum revenue and gross margin are achieved

To be considered for this role you must hit the below criteria:

Knowledge of soft services, particularly cleaning and experience in delivery is essential
Experience of managing a multi site, service based, national, low margin business
Right to work in the UK
Must be self-motivated and results orientated with effective inter – personal skills and the ability to communicate at all levels.
Highly organised with the ability to prioritise workload and delegate effectively to direct reports
Ability to mentor and develop subordinates, counselling and coaching as necessary.
High degree of interest in their own personal development and future career progression
Proven track record of management experience which has been gained ideally within the industry with full P&L accountability.
Evidence of “hands-on” operational experience and a track record of successful client relationship management.
Proven record of managing, motivating, developing and retaining a dispersed workforce through others.
Evidence of having grown the businesses for which P&L accountability is claimed above.

How to Apply:

If you areinterested in joining a business that encourages professional development,career progression and the chance to work with inspirational people then pleaseclick apply and register your interest! You can also sign up to our job alertswhen registering which will notify you when other suitable vacancies areavailable.

We are an equal opportunitiesemployer and rely on a diverse workforce with a broad range of knowledge,skills, and backgrounds to deliver our goals. We offer an inclusive andwelcoming environment and actively encourage applications from all individualsregardless of race, gender, nationality, religion, sexual orientation,disability, or age.

Quick apply

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Operations Support Manager