Inside sales executive Work, Jobs in Durham, Eng (with Salaries)

Inside Sales Executive
Normec UK —Consett
- £25,000 - £29,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Sales
2d
Digital Marketing Executive
Breeze Academy —North Shields
- Up to £32,000 a year
- Full-time
- Social media management
- IT
- In-person
- Free parking
Quick apply
7d
Inside Sales Associate
ADI Global Distribution —Newcastle upon Tyne
- Full-time
- CRM software
- Sales
- Customer service
13d
Senior Partner Manager
Leighton —Newcastle upon Tyne
- Full-time
- Hybrid work
- Sales
- Travel
- Agile
- Annual leave
Quick apply
8d

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Inside Sales Executive

Normec UK -
Consett

Apply Now

Job details

Permanent
£25,000 - £29,000 a year
2 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Sales
Customer service
Upselling
Microsoft Office
Customer relationship management
Data entry
Communication skills

Full job description

Consett

£25,000-£29,000

Job description

Are you ready to take the next step in your sales career? We’re looking for a proactive, customer-focused individual to manage inbound enquiries, qualify leads, and help drive our commercial growth. In this office-based role, you’ll be the vital link between clients and our operational teams - delivering excellent service, supporting sales targets, and collaborating across departments.

You will be accountable for delivering sales KPIs relevant to this role, growing sales amongst smaller customers, and supporting the Outside Sales team to achieve associated sales targets.

This position offers a clear path for career progression, with opportunities to develop your skills, expand your responsibilities, and grow within a dynamic, supportive environment.

If you’re organised, motivated, and eager to make an impact in environmental testing services, we’d love to hear from you!

What we offer you:

SALARY: £25,000-£29,000 per annum

LOCATION: Consett, County Durham

WORKING PATTERN: Mon – Fri (0900-1700)

COMPANY BENEFITS: Company funded 1% benefit allowance, 2 wellbeing days, pension, enhanced parental leave, 28 days holiday, bank holidays.

Main Responsibilities

Inbound Sales & Quotation Handling

Respond promptly to inbound sales enquiries via phone and email

Qualify leads and gather necessary information to prepare quotations

Generate and issue accurate quotations in a timely manner

Follow up on quotations and track conversion outcomes

Customer Relationship Management

Maintain regular communication with prospective and existing clients

Provide excellent customer service and resolve queries efficiently

Support external sales team with client insights and updates

Collaboration & Communication

Liaise with laboratory, operations, and technical teams to ensure feasibility of services

Coordinate with colleagues to ensure smooth handover of new business

Assist in the preparation of tender documents and commercial proposals

Sales Administration & Reporting

Maintain accurate and up-to-date records in the CRM system (Salesforce) such as recording and assigning leads, opportunity and quotation tracking.

Support the sales team with administrative tasks and reporting

Key Performance Indicators (KPIs)

Number of quotations issued per week/month

Quotation win rate

Lead qualification rate (percentage of enquiries deemed viable)

Follow-up rate on issued quotations

CRM Accuracy: Completeness and timeliness of data entry in Microsoft Dynamics.

Experience:

Background in inside sales, customer service, or sales support, ideally within a technical or scientific environment. Experience handling inbound enquiries and managing client relationships is essential.

Technical Skills:

Proficient in Microsoft Office (Excel, Word) and familiar with CRM systems (e.g., Microsoft Dynamics). Able to issue quotations, manage sales data, and support reporting tasks.

Communication:

Strong verbal and written communication skills, with a confident and professional telephone manner. Capable of engaging with clients and internal teams effectively.

Sales Acumen:

Demonstrated ability to understand customer needs, qualify leads, and contribute to sales growth. Experience in upselling, cross-selling, and reactivating lapsed customers is desirable.

Education:

A good level of secondary education to include GCSEs (or equivalent) in Maths and English

Job type

Permanent

Posted

2026-06-02T00:00:0016 days ago

Skills

Sales
COMMERCIAL-GROWTH
QUOTATION

Join Us

Who we are

At Normec, we share one ambition: making the world safer, healthier and more sustainable.

Our culture is shaped by trust, respect, and a commitment to doing meaningful work together. We believe growth isn’t defined by size. It’s defined by people.

You grow through the impact you make, whether it’s improving product quality, ensuring building safety, strengthening systems, delivering reliable lab results or earning a client’s trust.

Founded in 2016, Normec has grown into a leading European partner in testing, inspection, certification and compliance. Through dozens of acquisitions and collaborations, we combine local expertise with international scale.

Entrepreneurship is in our DNA. From lab analyses to inspections on major infrastructure projects, our diversity shapes both our work and our culture.

Window of Opportunities

Today, we have over 5,000 motivated employees working to improve our clients' organisations every day. We are the proud employer of professionals with years of experience in and knowledge of the industry in which they operate.

Knowledgeable. Enterprising. Ambitious. Diligent. Traits that are recognizable among the more than 5,000 Normec employees. We have a love of science and legislation but also always recognize a window of opportunities. Opportunities for our clients and our employees

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