Work from home Work, Jobs in East Grinstead, Wsx (with Salaries)

Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
7d
Communications Officer
Sightsavers —Haywards Heath
- £29,005 - £34,123 a year
- Remote
- Microsoft Office
5d
Estate Agent Selling Luxury Homes
Fine & Country —Cranleigh
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Personal Assistant
Blockchain Solutions U.K. Ltd. —Wimbledon
- £1,000 - £1,800 a month
- Remote
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Work from home
Quick apply
Estate Agent Selling Luxury Homes
Fine and Country —Battersea
- £100,000 a year
- Remote
- Work from home
- Flexible schedule
Estate Agent
The Property Experts —Tonbridge
- £8,400 a month
- Remote
- Sales
- Administrative experience
London Rail Replacement Controller
Transport UK London Bus —London
- Weekend availability
- Remote
- IT
- Communication skills
Quick apply
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
Claims Handler
Gallagher Bassett —Horsham
- Remote
- Communication skills
- Negotiation
- Employee stock purchase plan
- Life insurance
Freelance Business Writer
Mint Studios —London
- Remote
- Financial services
Quick apply
Publicist
Liberty Music PR —Brighton
- Remote
- Communication skills
Quick apply
Assistant Manager - Peckham
Rooftop Cinema Club —London
- £17.50 - £18.50 an hour
- Weekend availability
- Remote
- Hospitality
- Google Suite
- Management
- Flexible schedule
Quick apply
Training and Personal Development
GearUp2Success —Brighton
- Remote
Quick apply
Part time media sales representitive
Discover Brighton —Brighton and Hove
- £7,680 - £11,000 a year
- Part-time
- Remote
- Sales
- Customer service
- English
- Flexitime
- Work from home
Quick apply
2d
Freelance Finance Content Writer
Mint Studios —London
- Remote
- Financial services
Quick apply
HR and Talent Officer (Bi-lingual)
Sightsavers —Haywards Heath
- £28,992 - £34,108 a year
- Full-time
- Remote
- Bilingual
- CRM software
- English
- Annual leave
5h
Letting Agent
The Letting Experts —Brighton
- £70,000 - £100,000 a year
- Remote
Teaching Assistant
SCCU Group —Brighton
- Monday to Friday
- Remote
- Teaching
Quick apply
9d
IT Service Desk Engineer (Apprenticeship)
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- IT
- Annual leave
Quick apply
16h

I want to receive the latest job alerts for work from home in east grinstead, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Administrator

Bromcom Computers Plc
Bromley

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
ISO 9001
Microsoft Office
Administrative experience
ITIL
Organisational skills
Communication skills

Full job description

The role of Customer Care Administrator role is responsible for ensuring customers receive the highest level of service when contacting Bromcom. This includes working with the wider organisation on quality measures, keeping internal systems up to date, responding to customer needs and directing them to ensure they’re getting the most out of Bromcom’s software and services.

Key responsibilities:

Be a primary source of contact for our customers
Ensure customers contacting the Customer Care mailbox are handled within relevant SLAs
Maintain accurate and up-to-date records in our CRM system (Dynamics 365)
Take ownership of, respond to and resolve customer escalation and complaints.

Other responsibilities

Work with the Customer Care Manager and wider organisation to ensure that relevant procedures are followed in line with our ISO9001 accreditation.
Contribute to ongoing continual improvement work across Bromcom as required.
Identify opportunities for process improvement and recommend solutions.
Assist in regular reporting in relation to customer feedback, including CSAT, NPS and other forms of response.
Other activities which may change in line with business need.

Required Skills and Qualifications:

Experience working in a customer service environment
Strong organisational and administrative skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently and as part of a team
A customer-focused mindset and a passion for providing excellent service

Additional Skills (Preferred):

Working knowledge of customer relationship management systems e.g. Dynamics 365
Familiarity with Bromcom products and services
An understanding of ISO9001, ITIL and other quality or service frameworks
Bromcom is an Equal Opportunities employer

Quick apply

Refine Your Search

work from home jobs in east grinstead, wsx

Customer Care Administrator

Customer Service Coordinator

Communications Officer

Estate Agent Selling Luxury Homes

Personal Assistant

Estate Agent Selling Luxury Homes

Estate Agent

London Rail Replacement Controller

Service Desk Engineer - 1st Line

Claims Handler

Freelance Business Writer

Publicist

Assistant Manager - Peckham

Training and Personal Development

Part time media sales representitive

Freelance Finance Content Writer

HR and Talent Officer (Bi-lingual)

Letting Agent

Teaching Assistant

IT Service Desk Engineer (Apprenticeship)

I want to receive the latest job alerts for work from home in east grinstead, wsx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected