1st line technician Work, Jobs in East Ham, Gtl (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
6d
1st Line Technician
Cyan Consultancy Ltd —Aylesford
- £23,000 - £25,000 a year
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
Multi Trade Operative- Greenwich & Wandsworth
Sureserve —London
- £36,000 - £39,000 a year
- Carpentry
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
10d
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
9d
IT Support Technician Apprentice
MetaGedu —Harrow
- £16,640 a year
- Full-time
- Remote
- Customer service
- IT
Plumbing Apprenticeship - Greenwich
K10 Apprenticeships —London
- £11.71 an hour
- 8 hour shift
- In-person
- Communication skills
Quick apply
Pharmacy Assistant Technical Officer (ATO)
Welbeck —London
- Full-time
- Communication skills
2d
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
IT Support Technician
ServiceTec Airport Services International Limited —London
- Weekend availability
- Customer service
- Windows
- IT
- Free parking
- Annual leave
Quick apply
10d
Service Desk Technician - Chelmsford
John White PM LTD —Chelmsford
- £24,420 - £29,000 a year
- Overtime
- Azure
- Customer service
- Windows
- Sick pay
Quick apply
9d
Infrastructure & Cloud Support Technician
Tour Partner Group —London
- Overtime
- Hybrid work
- Microsoft Access
- Azure
- Customer service
- Employee discount
- Gym membership
Quick apply
Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Pharmacy Technician
Welbeck —London
- Full-time
- Leadership
2d
Art Technician, Warehouse Operations
Christie's —London
- Weekend availability
- Microsoft Word
- Childcare
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d
IT Service Desk Technician
Emeria —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Employee discount
Quick apply
Quality Manager
Otis —London
- Full-time
- Engineering
- Maintenance
- Construction
Vehicle Technician, Mechanic / MOT Tester
Renault Retail Group —London
- £39,000 a year
- Overtime
- Annual leave
- Employee discount
Quick apply

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2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
6 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Dartford DA2 7ER: reliably commute or plan to relocate before starting work (required)

Experience:

service desk / technician: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

1st line technician jobs in east ham, gtl

2nd Line Support Technician

1st Line Technician

IT Support Technician

Multi Trade Operative- Greenwich & Wandsworth

Service Desk Technician - 6 Month FTC

IT First Line Support Technician

IT Support Technician Apprentice

Plumbing Apprenticeship - Greenwich

Pharmacy Assistant Technical Officer (ATO)

Global IT - Support Technician

IT Support Technician

Service Desk Technician - Chelmsford

Infrastructure & Cloud Support Technician

Senior IT Support Technician

IT Coordinator/ Helpdesk Technician

Pharmacy Technician

Art Technician, Warehouse Operations

IT Service Desk Technician

Quality Manager

Vehicle Technician, Mechanic / MOT Tester

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