Support coordinator Work, Jobs in Edenfield, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
13d
Treatment Co-ordinator
mydentist —Bury
- Up to £27,081 a year
- Weekend availability
- Sales
- Communication skills
- Employee discount
Quick apply
Data and Compliance Coordinator
Cogent Skills —Warrington
- Up to £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
10d
Agile Project Coordinator
P3M Recruitment —Altrincham
- £33,000 - £38,000 a year
- Full-time
- Azure
- Software development
- Agile
Quick apply
6d
Training Coordinator
Pure Innovations —Stockport
- £27,741 a year
- Full-time
- Microsoft Excel
- Management
- Administrative experience
- Referral programme
- Sick pay
Quick apply
10d
Sourcing Supply Co-ordinator
Essity —Stubbins
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
Care Co-ordinator
Salford North Primary Care Alliance —Manchester
- From £28,392 a year
- Part-time
- Organisational skills
- In-person
- Leadership
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Admin Support Coordinator
The Floorbrite Group —Sale
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Operations Support Coordinator
Hakim Group —Darwen
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
13d
Work Experience programs coordinator
East Lancashire Hospitals NHS Trust —Blackburn
- Full-time
2d
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
10d
School Admissions Coordinator
Blackburn with Darwen Council —Blackburn with Darwen
- £31,022 - £34,434 a year
- Full-time
- Microsoft Excel
- Organisational skills
- School
11d
Project Coordinator
100% Group Ltd —Appleton Thorn
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
4d
Installations Coordinator
JLA —Sowerby Bridge
- Up to £29,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Free parking
- Annual leave
Quick apply
12d
Care Coordinator
Apollo Home Healthcare —Heywood
- From £27,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Annual leave
- Referral programme
Quick apply
Service Coordinator
Care Services To You LTD —Preston
- £40,608 - £43,488 a year
- Overtime
- In-person
- Care plans
- Leadership
- Free parking
- Employee discount
Quick apply
Marketing And Support Administrator
LEVENSHULME GOOD NEIGHBOURS —Manchester
- Up to £14.40 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Work from home
Quick apply
3d
Activities Coordinator
Oldfield Bank RCH —Altrincham
- £13.75 an hour
- Part-time
- IT
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
Customer Account & Operations Coordinator
Marsden Packaging Ltd —Blackburn
- £13.50 an hour
- Part-time
- Salesforce
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
5d

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support coordinator jobs near edenfield, lan

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

support coordinator jobs in edenfield, lan

Helpdesk Manager

Treatment Co-ordinator

Data and Compliance Coordinator

Agile Project Coordinator

Training Coordinator

Sourcing Supply Co-ordinator

Care Co-ordinator

Admin Support Coordinator

Operations Support Coordinator

Work Experience programs coordinator

Operations & Administration Coordinator

School Admissions Coordinator

Project Coordinator

Installations Coordinator

Care Coordinator

Service Coordinator

Marketing And Support Administrator

Activities Coordinator

Customer Account & Operations Coordinator

Customer Service Manager – Maternity Cover

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