Technical support Work, Jobs in Edgbaston, Wmd (with Salaries)

Technical Support - Infrastructure
SCC —Birmingham
- £40,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Windows
5d
1st Line Service Desk Engineer
Midland Heart —Birmingham
- £32,269 a year
- Full-time
- Customer service
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
13d
Technical Support Professional
BT —Birmingham
- Leadership
- Annual leave
- Employee discount
13d
Service Desk Analyst
West Midlands Combined Authority —Birmingham
- £34,780 - £39,188 a year
- Windows
- Microsoft Office
- Organisational skills
5d
1st Line Technical Support
Computors Limited —Wolverhampton
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d
Service Desk Analyst
Glide.uk —Birmingham
- £25,000 a year
- Full-time
- Customer service
Quick apply
2h
Technical Support - Flexicon
Atkore —West Bromwich
- Sales
- Engineering
- ERP systems
- Free parking
- Annual leave
Quick apply
OHL Technical Support
National Grid —Warwick
- Up to £55,000 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Administrative experience
3d
Service Desk Engineer
West Midlands Fire Service —Birmingham
- £28,142 - £29,540 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Employee assistance programme
10d
Specialist Technical Support Level 3 (Applications)
West Mercia Police —Hindlip
- £43,668 - £49,716 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Python
- Annual leave
- Employee assistance programme
6d
IT Support Analyst - 1st line (telephone)
Tetra Tech —Birmingham
- Customer service
- Communication skills
10d
1st Line Service Desk Operative
Sigma Connected Group —Birmingham
- Full-time
- Remote
- English
- Microsoft Office
- IT
- Employee assistance programme
IT Support Administrator
British Pregnancy Advisory Service —Warwick
- £26,444 - £29,853 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
8h
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
IT Support Technician
Hydrajaws Limited —Tamworth
- £25,000 - £26,000 a year
- Full-time
- Customer service
- ERP systems
- Windows
- Free parking
Quick apply
14h
Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Specialist Technical Support Level 4 (Network)
West Mercia Police —Hindlip
- £50,949 - £57,186 a year
- Full-time
- Hybrid work
- Azure
- Annual leave
- Employee assistance programme
11d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
EV Technical Support Engineer
Tritium Power Solutions AU —Coventry
- £35,000 - £38,000 a year
- Hybrid work
- Engineering
- No degree
- Travel
- Work from home
- Employee assistance programme
Quick apply

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Technical Support - Infrastructure

SCC -
Birmingham

Apply Now

Job details

Permanent
£40,000 - £50,000 a year
5 days ago

Benefits

Paid volunteer time

Qualifications

Software deployment
Windows
DHCP
ITIL
Virtualisation
DNS
VMWare
Root cause analysis
Active Directory

Full job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Technical Support– Infrastructure

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £40-50k plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

To deliver technical support for core infrastructure systems, ensuring stability, security, and optimal performance across the organisation’s IT environment. The role involves diagnosing and resolving complex issues, maintaining infrastructure components, and collaborating with teams to implement improvements and uphold service standards.

Key responsibilities:

- Detailed knowledge of Microsoft infrastructure services (Active Directory, DNS, DHCP, Group Policy) and Windows operating systems (Client & Server), with strong experience in messaging & collaboration platforms including Microsoft 365 and on‑premises Exchange.
- Strong experience of HPE hardware and practical datacentre operations such as racking, cabling, deployment, and maintenance.
- Working knowledge of virtualisation technologies, particularly VMware, including configuration and troubleshooting.
- Proficiency in infrastructure monitoring, logging, and diagnostics to support root cause analysis and performance optimisation.
- Ensuring technical documentation is completed and updated to professional standards.
- Identify technical problems and potential service improvements across the managed service customers environments
- Log calls with third party vendors and manage when necessary.
- Ensure correct configuration of all supported technologies,
- Contribute to delivering technical excellence across the Digital Workplace UK Infrastructure team
- Identify, contribute, and work towards the technical and service goals defined by management
- Requirement for inclusion in a 7-day out-of-hours on-call rota

Skills and experience:

- Excellent hands-on technical knowledge and experience
- Determined, can-do attitude
- Ability to work on own initiative as well as part of a team
- Attention to detail
- A good work ethic
- Security-first mindset
- ITIL awareness
- Excellent organisation skills
- Professional and presentable at all times.
- Ability to handle difficult and demanding customer environments.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

Apply Now

Refine Your Search

technical support jobs in edgbaston, wmd

Technical Support - Infrastructure

1st Line Service Desk Engineer

IT Field Support Technician - T2 / Second Line Immediate Start

Technical Support Professional

Service Desk Analyst

1st Line Technical Support

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Technical Support - Flexicon

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Specialist Technical Support Level 3 (Applications)

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Field Service Administrator

IT Support Technician

Training and Implementation Consultant (Aftersales Specialist)

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Service Desk Analyst / IT Support Help Desk Technician

EV Technical Support Engineer

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