Position: Reception Administrator
Hours: 30 hours per week, over 4 days
Salary range: Band C £27,048 – £30,581 pro-rata (equivalent to £14.45- £16.34ph)
Annual Leave: 32 days in year 1 of employment, increasing to 37 days in year 2. This includes some set public holidays and 2-week closure over Christmas.
Pension: 5% Employer contribution
Benefits: Access to Employee Assistance Programme from day one. A Wellbeing Day in addition to annual leave. Enhanced leave.
Term: Permanent
Location: In person @ The Broomhouse Hub, Edinburgh, EH11 3RH
Closing date: Monday 22nd June 2026
Interviews: Tuesday 30th June 2026
Do you want to work for an organisation that truly cares about its staff?
Would you like to use your skills to make a difference to the lives of hundreds of families every week?
If the answer is ‘yes’, Space is the place for you!
About Space:
WE BELIEVE THAT CONNECTIONS BUILD COMMUNITIES
Space @ The Broomhouse Hub is a community based charity supporting people and their families in South West Edinburgh, with some of our services stretching city wide.
Space delivers 22 projects, with around 60 staff and 50 volunteers. We deliver diverse services supporting young people, families, older people and carers amongst others.
As a dynamic organisation no two days are the same, with a wealth of learning and development opportunities for our staff and volunteers.
Space is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are.
For more information about Space and all our projects can be found on our website – www.spacescot.org
About the Role
We are looking for an experienced and enthusiastic administrator to join our team at our community hub.
The Reception Administrator is a key member of the Facilities Team and the face of the
organisation, ensuring that Space provides a welcoming and safe environment for staff and
visitors.
The role is a central point of contact across all Space projects, providing administration and
technical support to staff and volunteers, and ensuring the efficient operation of reception,
office and meeting rooms.
This is a very varied role, with no two days the same, typically you’ll be:
- Providing a warm and friendly welcome to all hub visitors.
- Handling incoming calls, emails and mail ensuring all enquiries are managed efficiently and directed to the right person
- Manage room bookings from enquiry to completion liaising with clients to ensure their specific needs are met and sales opportunities are maximised.
- Supporting staff and volunteers with administration and IT tasks, continually monitoring systems to ensure efficiency and cost control.
- Rota planning for the Facilities Team to ensure appropriate levels of staffing to keep the building safe and operating efficiently.
- Providing on the job supervision and training to reception staff and volunteers.
- Maintain office equipment and supplies, managing contracts with the suppliers.
- Coordinate site visits by contractors to carry out repairs and maintenance ensuring that all relevant policies and insurance requirements are adhered to.
- Engage with and build relationships with the local community, individuals and organisations, to promote our services.
The hours for this role will predominantly be Monday – Friday between 9-5pm, however there may be a requirement for occasional evening and weekend working to facilitate events. The role is 4 days per week; there is some flexibility over which days are worked however it must include a Monday and Friday.
What you’ll bring:
- A minimum of 2 years of experience working in a busy administration role.
- Excellent digital skills, being confident in the use of Microsoft Word, Excel, Outlook, SharePoint and Teams.
- Good grasp of basic digital equipment functionality and problem solving, including mobile phones, laptops, printers.
- Clear communication and interpersonal skills, being able to naturally connect with people on all levels across the organisation and with stakeholders, and easily build a reputation for being approachable and trustworthy
- A positive can-do attitude, ready to roll your sleeves up, take on challenges and manage your own workload with minimal supervision
- A calm and patient manner, able to keep a cool head when managing competing priorities and showing respect to all people whatever their background.
What it’s like to work at Space:
- We care deeply about what we do and how we work. We work hard and get stuck in because we truly care about our community and each other.
- We live our values – they’re not just words printed on letterheads.
- We’re a team and work collaboratively, we support each other to succeed, we value relationships as much as results – egos are best left at the door.
- We’re not a finished article, we’re still evolving, still learning and not everything is perfectly optimised (yet).
- We find a way – we focus on solutions; challenges are puzzles to be worked out not excuses to give up.
- We’re curious and innovative, we challenge the norm and aren’t scared to voice ideas if we think we have a better way.
- The charity sector is demanding and unpredictable at times, priorities shift but if difficult decisions have to be made and we do it with integrity and maintain a people first ethos.
To Apply:
Please register your interest via Indeed with a cover letter or CV and we will send you an application form to complete.
All applications must be received by Monday 22nd June 2026.
Space is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender, religion or belief, marital status, or pregnancy and maternity.
Job Types: Part-time, Permanent
Pay: £27,000.00-£30,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Experience:
- Administrative: 2 years (required)
- Customer service: 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Edinburgh EH11 (preferred)
Work Location: In person
