patient support coordinator Work, Jobs in edinburgh, sct (with Salaries)

Patient Support Coordinator
Peebles Physiotherapy —Edinburgh
- £13 - £15 an hour
- Part-time
- Hybrid work
- Microsoft Office
- Patient care
- Organisational skills
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Community Placement Coordinator
Acacium Group —Edinburgh
- £24,785 - £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Employee assistance programme
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5d
249222 (PP)Flow Coordinator
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Nursing
12d
Clinical Data Coordinator II
ICON Plc —Livingston
- Full-time
- Oracle
- Bachelor's degree
- Communication skills
- Employee assistance programme
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Veranova L P —Edinburgh
- Full-time
- APIs
- Leadership
- Annual leave
- Life insurance
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Julia Hart Skin and Laser Clinic —Dunfermline
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- Part-time
- In-person
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- Employee discount
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Control of Contractors Co ordinator
ISS Facility Services —Midlothian
- Communication skills
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Patient Support Coordinator

Peebles Physiotherapy -
Edinburgh

Quick apply

Job details

Part-time | Full-time
£13 - £15 an hour
7 days ago

Qualifications

Microsoft Office
Patient care
Organisational skills
Mac OS
IT

Full job description

About the Role

We are looking for a reliable and organised Patient Support Coordinator to join our busy admin team who support twelve physiotherapists and five clinics in Edinburgh. The position offers an opportunity to contribute positively to patient experiences, while working in a dynamic healthcare environment.

The remote role involves managing a high volume of calls and enquiries, often involving sensitive information, therefore empathy and the ability to stay composed under pressure are key. The successful candidate will often be the first point of contact with our patients, so a professional, calm and friendly manner is essential.

The ideal candidate will also possess strong office and IT experience, excellent organisational skills, and a compassionate approach towards patient care.

This is a remote position, however you must be based in Scotland and able to attend occasional in-person meetings and training sessions in Edinburgh.

As part of a cover letter, in your own words, please tell us a bit about yourself and what will make you an excellent fit for this position.

Key Responsibilities

Answering and managing incoming calls in a professional and approachable manner
Booking and managing appointments across multiple clinics
Responding to patient enquiries via phone and email
Handling sensitive situations with discretion and empathy
Maintaining accurate records using practice management systems
Supporting the wider team with general administrative duties

Essential Requirements

Please only apply if you meet the following criteria:

Confident and professional telephone manner
Ability to work efficiently in a busy environment
Strong organisational skills and attention to detail
Comfortable handling sensitive information appropriately
Excellent general IT skills, with confident use of Windows or macOS (MacBook)
Proven ability to pick up and use new systems quickly with minimal support
Able to work independently in a remote setting
Based in Scotland and able to attend occasional meetings in Edinburgh

Desirable

Experience in a healthcare or clinic setting
Experience working across multiple sites or services
Previous use of Google Workspace and/or Microsoft Office
Experience with clinic or booking systems (e.g. TM3, Cliniko, Nookal)

Application Process

Along with a current CV, a cover letter is required as part of your application. In your own words, please tell us a bit about yourself and what will make you an excellent fit for this position. Applications without a cover letter will not be considered.

What We Offer

Structured training will be provided
Remote working
Team environment
Opportunity to work within a growing business

Additional Information
This role would suit someone who is organised, approachable and able to manage a busy workload while maintaining a calm and organised approach. A strong work ethic and a genuine interest in helping people are important.

Job Types: Full-time, Part-time

Pay: £13.00-£15.00 per hour

Work Location: Hybrid remote in Edinburgh

Quick apply

Refine Your Search

patient support coordinator jobs in edinburgh, sct

Patient Support Coordinator

Community Placement Coordinator

249222 (PP)Flow Coordinator

Clinical Data Coordinator II

Validation Coordinator

Volunteer Women's Group Support

Digital growth coordinator

Control of Contractors Co ordinator

Other jobs to consider

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