Job Ref: AM15484
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: Salary Dependent on Experience + Exclusive Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 Hours Per Week
Posted date: 03/06/2026
Closing date: 31/07/2026
At The Caledonian Edinburgh, our Groups, Conference & Events department curates extraordinary experiences for guests, delegates and organisers from across the globe. We are seeking a Assistant GC&E Manager to lead and inspire the team, ensuring flawless planning, excellent conversion and luxury-standard client journeys that reflect the heritage and elegance of the “Caley.”
The Person:
- Experienced in a GC&E supervisory or similar sales/events role within hospitality
- A confident leader with excellent organisational and administrative skills
- Positive, polished communicator with strong IT knowledge, including Microsoft Office
- Detail-driven, resilient and capable of thriving in fast-paced, high-pressure environments
- Strong numerical skills, data-aware and comfortable analysing performance metrics.
The Role:.
- Lead, coach and motivate the GC&E team to achieve revenue and conversion targets
- Manage incoming enquiries, supporting the team to maximise sales opportunities
- Oversee planning, event coordination and billing to ensure seamless client experiences
- Build strong relationships with key customers and internal departments
- Support departmental KPI setting, performance management and promotional activity.
Key Responsibilities:
- Guide the GC&E team in enquiry handling, conversion and proposal excellence
- Drive departmental goals, revenue maximisation and guest satisfaction
- Ensure events are planned to Waldorf Astoria standards, including VIP and large-scale functions
- Collaborate effectively across commercial and operational teams
- Represent the department in promotional activities and client engagement.
The Benefits:
- Free and healthy meals when on duty
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&Cs apply
- 28 Days of Annual Leave, increasing with long service
- Pension enrolment
- We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us
At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.
Begin your journey with one of Edinburgh’s most iconic hotels.
Learn more: www.klarenthospitality.com/careers
