digital consultant Work, Jobs in edinburgh (with Salaries)

Client Services Consultant
Charles Stanley —Edinburgh
- Full-time
- Microsoft Outlook
- Communication skills
Digital Consultant
Squiz —Edinburgh
- Full-time
- Hybrid work
- Salesforce
- Travel
- Communication skills
Quick apply
2d
Senior Onboarding Consultant (Logit)
triSaaS —Edinburgh
- Up to £32,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Mentoring
- Free parking
- Sick pay
Quick apply
12d
Senior Accessibility Consultant
Royal London —Edinburgh
- Communication skills
- Annual leave
Transformation Consultant, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- No degree
- Organisational skills
- AI
Associate Director, ER&I (Energy, Resourcing and Industrials incl. Construction), Operations Industry & Domain Solutions, Engineering AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Management
- Master's degree
- Business development
Dermatology Consultant - Edinburgh
Xyla Services —Edinburgh
- Weekend availability
Quick apply
Account Relationship Consultant
M&G plc —Edinburgh
- Full-time
- Annual leave
1d
Associate Director – Retail and CPG Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- AI
Offensive Security Consultant
Quorum Cyber —Edinburgh
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
Operations Transformation Associate Director – Legal Services Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- AI
Tax Consultant
Atos —Edinburgh
- Hybrid work
- Financial services
- Communication skills
- Tax experience
Lead Consultant
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Employee discount
6d
Arboriculture Consultant
Stantec —Edinburgh
- CAD
- Annual leave
WBD InHouse Consultants
Womble Bond Dickinson (UK) LLP —Edinburgh
- Temporary
- Hybrid work
- Hospitality
Advisory Consultant - Procurement
AECOM —Edinburgh
- Full-time
- Hybrid work
- Management
- Communication skills
14d
Senior Implementation Analyst
XPS Pensions Group —Edinburgh
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
Transformation Senior Consultant, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- No degree
- Mentoring
- AI
Business Architect Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- No degree
- AI
Operations Transformation Associate Director – Airline Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- IT
- AI

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Client Services Consultant

Charles Stanley -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

Microsoft Outlook
AS400
Communication skills

Full job description

Profile:

If you’re someone who enjoys variety, takes pride in delivering excellent service, and thrives in a busy, collaborative environment, this role offers a fantastic opportunity to grow your career in financial services.

You’ll play a key part in ensuring clients receive timely, accurate and thoughtful support across both administrative and front-line service channels. As your confidence develops, you’ll also build skills in direct client interaction, helping resolve queries and contributing to a smooth end‑to‑end client experience.

What you’ll be doing:

Administrative Support

Processing client tasks from multiple channels (secure messages, email, website and post) with accuracy and within agreed timeframes
Managing operational workflows including printing, scanning and postal processes
Collaborating with internal teams to resolve queries and ensure instructions are completed end‑to‑end
Maintaining accurate records and sharing client feedback to support improvements to digital services
Escalating complaints in line with procedures

Front‑Line Client Service

Supporting client enquiries across telephone, live chat, email and secure messaging
Taking ownership of client requests and coordinating with colleagues to ensure smooth resolution
Identifying service issues and escalating where appropriate
Contributing to service enhancements based on your day‑to‑day experience

Qualifications & Development:

We’ll support you to build strong foundations in investment administration and client service. This includes:

Completing the CISI Introduction to Securities & Investments exam within your first year
Developing a solid understanding of Charles Stanley’s services , systems and platforms (including Order Routing, AS400, CRM, Outlook, Excel and market information tools)

What you’ll bring:

Strong communication skills with the ability to use clear, client‑friendly language
Attention to detail and a commitment to delivering high‑quality work
Effective prioritisation and the ability to manage multiple tasks in a fast‑paced environment
Problem‑solving ability and confidence in making decisions
Team‑focused mindset with flexibility and a collaborative approach
A good understanding of UK markets, ISAs, SIPPs , and investment administration processes (or a willingness to learn)
Awareness of FCA rules and investment products (training provided)

Why this role matters:

You’ll be part of a team that plays a vital role in shaping the client experience. Your work will directly support clients, strengthen relationships, and contribute to the continuous improvement of our services.

Apply Now

Refine Your Search

digital consultant jobs in edinburgh

Client Services Consultant

Digital Consultant

Senior Onboarding Consultant (Logit)

Senior Accessibility Consultant

Transformation Consultant, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Associate Director, ER&I (Energy, Resourcing and Industrials incl. Construction), Operations Industry & Domain Solutions, Engineering AI & Data, Technology & Transformation

Dermatology Consultant - Edinburgh

Account Relationship Consultant

Associate Director – Retail and CPG Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Offensive Security Consultant

Operations Transformation Associate Director – Legal Services Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Tax Consultant

Lead Consultant

Arboriculture Consultant

WBD InHouse Consultants

Advisory Consultant - Procurement

Senior Implementation Analyst

Transformation Senior Consultant, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Business Architect Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Operations Transformation Associate Director – Airline Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

I want to receive the latest job alerts for digital consultant in edinburgh

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