Support engineer mobile (northamptonshire) Work, Jobs in Edith Weston, Rut (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Industrial refrigeration Engineer
JIK-Integral UK Limited —Belgrave
- Full-time
- Remote
- Maintenance
- Employee assistance programme
- Employee discount
Quick apply
2d

Related jobs to explore

Based on your search for support engineer mobile (northamptonshire)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
To be the customer face of RM, ensuring our customers receive great service. Able to diagnose and troubleshoot issues, asking customers relevant questions to…
Geo-Environmental Engineer
Shadbolt Group —Corby
You may be required from time to time to attend our Northern head office in Gateshead. Excellent oral and written English for client liaison and technical…
£33,000 - £40,000 a year
Quick apply
8d

I want to receive the latest job alerts for support engineer mobile (northamptonshire) in edith weston, rut

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support engineer mobile (northamptonshire) jobs near edith weston, rut

Refrigeration Engineer jobs in Colchester Co2

Refrigeration Engineer jobs in York

Refrigeration Engineer jobs in Derbyshire

Mechanical Engineer jobs in Glasgow

Refrigeration Engineer jobs in Birmingham

Support Engineer jobs in Whitehaven

Support Engineer jobs in Edinburgh

Support Engineer jobs in Fivehead

Engineer jobs in Sussex

Support Engineer jobs in Darwell Hole

Night Support Worker jobs in Coventry

Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

support engineer mobile (northamptonshire) jobs in edith weston, rut

Support Engineer - Mobile (Northamptonshire)

Industrial refrigeration Engineer

Related jobs to explore

I want to receive the latest job alerts for support engineer mobile (northamptonshire) in edith weston, rut

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected