Revenue assurance lead Work, Jobs in Elland, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Education Recruitment Team Manager
Operam Education Group —Brighouse
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
Account Manager (Cyber)
ARO —Leeds
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
13d
Recruitment Consultant (SAFS)
Operam Education Group —Brighouse
- £26,500 - £33,500 a year
- Full-time
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply
Principal Recruitment Consultant - Education
Operam Education Group —Brighouse
- £28,500 - £37,000 a year
- Temporary
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply
Academy Lead - AI, Emerging Skills, Tech, Data & Online
ASDA —Leeds
- Full-time
- In-person
- AI
- Store discount
- Annual leave
8d
Assistant Manager, Resource Planner, Resource Management, Audit & Assurance
Deloitte —Manchester
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Communication skills
9d
Commercial Procurement Assistant - Energy & Natural Resource
Turner & Townsend —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
14d
Sales Performance Coach
SIXT UK —Manchester
- Full-time
- Remote
- Microsoft Excel
- Sales
- Customer service
- Paid training
- Annual leave
Quick apply
Senior National Account Manager, Ecommerce
PZ Cussons UK —Manchester
- Full-time
- Hybrid work
- Analysis skills
Controls Review Manager (Fixed Term Contract)
AJ Bell —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
Cybercrime Operational Lead
HM Revenue and Customs —Manchester
- £65,869 - £72,711 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
2d
Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
Quick apply
Finance Operations Manager
ClearCourse —Manchester
- Full-time
- Hybrid work
- Accounting
- Financial services
- Employee discount
Quick apply
5d
Head of Trade Aftermarket (UK)
Ring Automotive Limited, Leeds, UK —Leeds
- Full-time
- Remote
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
HR Business Partner
SIXT UK —Manchester
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Continuous improvement
- Paid training
- Annual leave
Quick apply
Implementation Lead
HM Revenue and Customs —Leeds
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Work from home
2d
Business Development Manager
Aramark —Manchester
- Full-time
- Sales
- Microsoft Office
- Business development
- Annual leave
- Employee discount
Quality and Governance Specialist - Patient Experience
Spire Healthcare —Leeds
- Full-time
- Microsoft Office
- IT
- Communication skills
- Free parking
- Annual leave
Cluster Operations Manager
Unite Students —Leeds
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

revenue assurance lead jobs in elland, wyk

Revenue Protection Officer

Education Recruitment Team Manager

Account Manager (Cyber)

Recruitment Consultant (SAFS)

Principal Recruitment Consultant - Education

Academy Lead - AI, Emerging Skills, Tech, Data & Online

Assistant Manager, Resource Planner, Resource Management, Audit & Assurance

Commercial Procurement Assistant - Energy & Natural Resource

Sales Performance Coach

Senior National Account Manager, Ecommerce

Controls Review Manager (Fixed Term Contract)

Cybercrime Operational Lead

Revenue Operations Manager

Finance Operations Manager

Head of Trade Aftermarket (UK)

HR Business Partner

Implementation Lead

Business Development Manager

Quality and Governance Specialist - Patient Experience

Cluster Operations Manager

I want to receive the latest job alerts for revenue assurance lead in elland, wyk

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