Quality systems coordinator Work, Jobs in Ely, Cam (with Salaries)

Customer Service Coordinator
Shearline Precision Engineering Ltd —Ely
- £26,325 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
6d
Programme Coordinator
LGC Group —Fordham
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
Quality Systems Coordinator
Hain Celestial UK —Cambridge
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Technical Coordinator
M Group —Bury St. Edmunds
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
13d
Operations Support Coordinator & Tutor
Bedazzle Arts —Cambridge
- £28,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Supervising experience
- Health & wellbeing programme
Quick apply
6d
Tender Co-ordinator
All-Tech Electrical&Mechanical Ltd. —Peterborough
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
People Coordinator
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Care Coordinator
Jay and Noah Healthcare Ltd —Peterborough
- £24,420.00 - £42,879.78 a year
- Full-time
- Supervising experience
- IT
- In-person
Quick apply
Project Engineer
Anglian Water Services Ltd —Peterborough
- £47,345 a year
- Full-time
- Engineering
- Project management
- No degree
Line Coordinator
Greencore Group —Wisbech
- £15.24 an hour
- Full-time
- English
- Supervising experience
- Maths
- Free parking
- Employee discount
Disrepair Co-ordinator
Cross Keys Homes —Peterborough
- £30,989 - £32,620 a year
- Full-time
- Remote
- IT
- Communication skills
Account Coordinator - Bury St Edmunds
HSL Compliance Limited —Bury St. Edmunds
- £25,398.80 - £29,000.00 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Home Visits Operations Lead
WeBuyVintage —Cambridge
- £50,000 - £55,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Clinical Trial Coordinator
Thermo Fisher Scientific —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Operations Coordinator (Bursar's Office)
Cambridge Hughes Hall —Cambridge
- £37,395 - £41,914 a year
- Full-time
14d
Supply Chain Coordinator
STEMCELL Technologies Inc —Cambridge
- £32,000 - £43,400 a year
- Computer literacy
- ERP systems
- Organisational skills
Function Room Coordinator
Emmanuel College —Cambridge
- £29,359 a year
- Weekend availability
- Hospitality
12d
Customer Care Coordinator
Public Library of Science —Cambridge
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Delivery Assurance Manager
Anglian Water Services Ltd —Peterborough
- £57,792 a year
- Full-time
- AWS
- APIs
- Leadership
- Annual leave
1d
Operations Coordinator
Cox Automotive —Peterborough
- £28,704 a year
- Overtime
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount

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Customer Service Coordinator

Shearline Precision Engineering Ltd -
Ely

Quick apply

Job details

Full-time
£26,325 a year
6 days ago

Benefits

Free flu jabs
Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
MRP
Administrative experience
Organisational skills
Communication skills

Full job description

We are looking for a highly organised and proactive Customer Service Coordinator to join our Customer Service team. This role is pivotal in ensuring excellent customer service by processing customer orders, maintaining accurate system data, communicating effectively with customers and supporting the wider business to achieve on-time delivery.

The successful candidate will be responsible for managing customer enquiries, processing orders, monitoring order progress and working closely with internal departments to ensure customers receive the highest level of service.

Key responsibilities:

Manage the Customer Service inbox, ensuring all customer enquiries are responded to promptly and appropriately.
Process customer purchase orders accurately onto the MieTrak MRP system.
Raise RFQs (Requests for Quotation) within MieTrak for revised pricing where required.
Issue quotations to customers where required.
Maintain and update customer order information within the MRP system, ensuring all associated documentation is accurately uploaded and maintained.
Develop and maintain a good understanding of the customers and their order book to provide accurate updates and support.
Process Return Material Authorisation (RMA) requests and ensure timely follow-up until completion.
Communicate delivery delays or changes to customers promptly and professionally.
Attend the daily Production Meeting to stay informed of manufacturing progress and potential issues.
Work closely with Planning, Business Development, Quality, Production, Stores and other internal departments to ensure customer requirements are met.
Provide support to colleagues within the Customer Service team during periods of absence or increased workload
Answer incoming telephone calls and direct enquiries appropriately.

Other Responsibilities:

Ensure all company standards are promoted and maintained
Following safe working practices at all times.
Ensure all company quality policies and procedures are adhered to and maintained.
Ensure implementation of the company’s Environmental procedures (ISO 14001), in particular minimising waste, promoting recycling, handling of scrap, controlled and special waste.
Carry out any other duties that from time to time may be reasonably requested to assist in the day-to-day running of the company

About You:

To be successful in this role, you should demonstrate:

Excellent organisational and administrative skills with a methodical approach to work.
Strong written and verbal communication skills.
Excellent note taking and attention to detail and a commitment to accuracy.
The ability to prioritise a busy workload and meet deadlines in a fast-paced environment.
Excellent customer service skills with a professional and positive attitude.
The ability to work effectively both independently and as part of a team.
A proactive approach to problem solving and identifying practical solutions.
Strong interpersonal skills with the ability to build effective working relationships across all departments.
Competence in Microsoft Office applications, including Outlook, Excel and Word.
Previous experience using an MRP/ERP system would be advantageous but is not essential.
Previous experience in a customer service, sales support or manufacturing administration environment would be advantageous.

The working hours for this role are 37.5 hours per week

Monday to Thursday 07:45am to 04:15pm or Monday to Thursday 08:00am - 04:30pm,

and Friday 08:00am to 12:00 noon.

In return, we offer the following benefits:

Company pension scheme
Attendance bonus
Long service awards
Employee assistance programme

Job Type: Full-time

Pay: £26,325.00 per year

Benefits:

Company pension
Free flu jabs
On-site parking

Application question(s):

Have you had experience using an MRP/ERP system?
Have you had experience working in a fast-paced environment?

Experience:

Customer service or sales: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

quality systems coordinator jobs in ely, cam

Customer Service Coordinator

Programme Coordinator

Quality Systems Coordinator

Technical Coordinator

Operations Support Coordinator & Tutor

Tender Co-ordinator

People Coordinator

Care Coordinator

Project Engineer

Line Coordinator

Disrepair Co-ordinator

Account Coordinator - Bury St Edmunds

Home Visits Operations Lead

Clinical Trial Coordinator

Operations Coordinator (Bursar's Office)

Supply Chain Coordinator

Function Room Coordinator

Customer Care Coordinator

Delivery Assurance Manager

Operations Coordinator

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