Hotel general Work, Jobs in Englefield, Brk (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
8h
Hotel General Manager
The Retreat Elcot Park —Newbury
- £70,000 - £80,000 a year
- Full-time
- Hotel
- Resort
- Referral programme
Quick apply
Assistant Poultry Manager
Billy’s Free Range Woodland Eggs —Kingston Bagpuize
- £28,000 - £42,000 a year
- Weekend availability
- English
- In-person
- Hand tools
- Free parking
Quick apply
General Manager
Pub & Social - BRA_202 —Wallingford
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
Pub & Kitchen - BRA_201 —Charlton
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Deputy Housekeeping Manager
Stoke Park Ltd —Slough
- Up to £50,000 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Free parking
- Sick pay
Quick apply
5d
Cleaning Operative RBFS Lambourne Fire Station
BidvestNoonan —Lambourn
- Overtime
Quick apply
Reservation Executive
Stoke Park Ltd —Slough
- Up to £45,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
- Sick pay
Quick apply
7d
PARK WARDEN, FULL TIME
Wellington Estates —Reading
- £27,000 a year
- Full-time
- Maintenance
- Hotel
- Employee discount
Shift Engineer
Pennyhill Park Hotel & Spa —Bagshot
- £36,418 a year
- Maintenance
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Assistant Manager
The Wellington Arms —Hook
- Up to £30,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
Duty Manager (Nights)
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.71 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Supervising experience
- Employee discount
Quick apply
3d
Sales and Events Coordinator
Red Lion Hotel —Basingstoke
- From £28,000 a year
- Full-time
- Hospitality
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Guest Relations Executive
The Store Oxford —Oxford
- £27,040 - £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Night Auditor
The Store Oxford —Oxford
- £13 an hour
- Weekend availability
- Customer service
- Hotel
- Guest services
- Employee discount
- Referral programme
Quick apply
Kitchen Assistant
The Bunk Inn —Thatcham
- Up to £12.21 an hour
- Part-time
- Referral programme
Quick apply
Restaurant Manager
The Store Oxford —Oxford
- £40,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
- Referral programme
Quick apply
Duty Manager
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.90 an hour
- 12 hour shift
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
6d
Restaurant & Bar Team Members
Mad Swans —Alton
- £12.65 - £14.50 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Linen Porter
Oxford Eastgate —Oxford
- £13.82 an hour
- Weekend availability
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10d

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Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
8 hours ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

The core role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Must have a can-do attitude and be able to work as part of a team.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.

Salary dependent on experience.

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel general jobs in englefield, brk

Customer Support Advisor

Hotel General Manager

Assistant Poultry Manager

General Manager

Assistant Manager

Deputy Housekeeping Manager

Cleaning Operative RBFS Lambourne Fire Station

Reservation Executive

PARK WARDEN, FULL TIME

Shift Engineer

Assistant Manager

Duty Manager (Nights)

Sales and Events Coordinator

Guest Relations Executive

Night Auditor

Kitchen Assistant

Restaurant Manager

Duty Manager

Restaurant & Bar Team Members

Linen Porter

I want to receive the latest job alerts for hotel general in englefield, brk

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