This role offers flexible working with a hybrid arrangement. You can be based at either our Reading two days per week, with the remaining days worked from home. The position is full-time, 35 hours per week, Monday to Friday, from 9:00 am to 5:00 pm.
Do you want to make a real difference and help people with sight loss live the life they choose? We’re looking for an Accounts & Canine Health Payable Coordinator to ensure all payable processing functions, canine clinical data, and related queries are handled accurately, compliantly, efficiently, and on time. Your support will enable other teams to focus on fundraising and delivering services directly to end users.
In this role, you will provide administrative support to the Dog Welfare Teams through accurate and timely data entry of canine clinical health information and supporting clinical notes into financial systems software, including GDI/Salesforce and Coupa systems. You will ensure accurate coding is applied, data protection regulations are complied with, and any canine health data gaps are resolved. You will liaise with the Dog Welfare Team to verify veterinary treatment recommendations are appropriate and use initiative, discretion, and empathy to resolve non-standard scenarios, ensuring service users and their guide dogs receive the expected support and care. Additionally, you will provide other relevant reports requested by Dog Welfare Teams, In-House Vets, and the Veterinary Lead.
To succeed in this role, you will need strong attention to detail, excellent organisational skills, and the ability to work collaboratively across teams. Experience with financial systems and data entry is essential, and knowledge of GDI/Salesforce and Coupa would be an advantage.
Join us and be part of a passionate team committed to making a positive impact. We offer a supportive environment, opportunities for professional development, and the chance to contribute to a meaningful cause.
Benefits:
We wouldn’t be able to change the lives of people with sight loss without our people. That’s why it’s important for us to provide a variety of benefits that reward our colleagues in a way that suits them and recognises the hard work and contribution that they make.
- 26 days annual leave. After three years of continuous employment, this increases to 28 days plus bank holidays.
- Real Living Wage Employer
- Flex pot - equal to a proportion of your annual salary to use on our wide variety of flexible benefits
- The option to buy and sell annual leave
- Discounts and cash-back scheme
- Excellent pension scheme (We will match your pension contributions plus 2% up to a maximum of 9% employer contribution)
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
Our Commitment to Diversity and Inclusion:
Behind Every Guide Dog Is Someone Like You - We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page. Please note - If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier. We cannot offer visa sponsorship at this time.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions, so please be prepared to write your answers to these questions.
If you choose to use AI tools to assist in completing your application, please use them appropriately. We value authenticity. If you want to stand out, using a generic AI-generated response isn’t going to separate you from the crowd. This is your time to shine and showcase your unique skills, personality, and thought processes! You can find our full statement on the use of AI to complete applications on our careers website.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to [email protected].
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
