Zoo host Work, Jobs in Epsom, Sry (with Salaries)

Zoo Host
Escapade Group —Epsom
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- Public speaking
- School
Quick apply
Entertainments Team Leader
Escapade Group —Epsom
- £10 - £13 an hour
- Weekend availability
- School
Quick apply
Hospitality Assistant - RHS Garden Wisley
Restaurant Associates —Wisley
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Free parking
Barista - RHS Garden Wisley
Restaurant Associates —Wisley
- £12.95 an hour
- Weekend availability
- Customer service
- Restaurant
- Communication skills
- Free parking
13d
Events Manager
Escapade Group —Epsom
- From £30,000 a year
- Weekend availability
- Continuous improvement
Quick apply
Catering Supervisor - RHS Garden Wisley
Restaurant Associates —Wisley
- £13.66 an hour
- Part-time
- Hospitality
- Leadership
- Restaurant
- Free parking
13d
Kitchen Porter - RHS Garden Wisley
Restaurant Associates —Wisley
- £12.71 - £12.95 an hour
- Weekend availability
- Communication skills
- Free parking
Chef (All Grades) - RHS Garden Wisley
Restaurant Associates —Wisley
- £18 an hour
- Weekend availability
- Cooking
- Communication skills
- Kitchen experience
- Free parking
13d
Chef de Partie - ZSL London Zoo
Benugo —London
- £15.50 an hour
- Full-time
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
Lead Chef - RHS Garden Wisley
Restaurant Associates —Wisley
- Up to £40,000 a year
- Full-time
- Cooking
- Restaurant
- Free parking
- Annual leave
Chef De Partie
Restaurant Associates —London
- £15.65 an hour
- Weekend availability
- Cooking
- In-person
- Restaurant
- Annual leave
13d
Catering Assistant - RAF London
Restaurant Associates —London
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Restaurant

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Zoo Host

Escapade Group -
Epsom

Quick apply

Job details

£10.85 - £12.71 an hour

Qualifications

Customer service
Public speaking

Full job description

We are looking for an energetic and enthusiastic Zoo Host to join the team at Hobbledown Epsom, one of our flagship attractions.

This is an entry-level position. However, a genuine interest in animals and zoos is essential. Previous volunteering experience or a relevant qualification (completed or in progress) would be advantageous.

This is primarily a guest-focused role, delivering engaging animal experiences and educational sessions. While this is not a keeper position, there may be occasional husbandry tasks during quieter periods or when operationally required.

Full training will be provided. Due to the public-facing nature of the role, successful candidates must be confident speaking in front of groups and interacting with visitors of all ages.

The seasonal contract runs from March to November, with the majority of shifts taking place on weekends and during school holidays.

1. Guest Experiences

Deliver engaging public talks and answer visitor questions about the animals.
Deliver curriculum-based school sessions using pre-written lesson plans.
Lead and support close-up animal experiences, including Junior Zookeeper for a Day.
Supervise animal walkthrough areas, ensuring both visitor and animal safety while maintaining a positive guest experience.

2. Customer Service

Act as a welcoming and knowledgeable point of contact for visitors.
Provide directions and general assistance across the attraction.
Handle visitor queries professionally, escalating issues when required.
Report guest feedback, complaints, or incidents to the Assistant Zoo Manager or Group Zoo Operations Manager.
Follow procedures for accidents and first aid incidents.

3. Presentation & Standards

Maintain clean, safe, and well-presented enclosures and walkthrough areas.
Uphold high standards of cleanliness in public-facing animal areas.
Safely dispose of animal waste and follow COSHH guidelines when using cleaning materials.

4. Operational Procedures

Complete opening and closing checklists accurately.
Prepare and deliver animal diets in line with written diet sheets.
Clean enclosures and deliver enrichment activities following approved protocols.
Carry out additional tasks as directed by management.

5. Animal Care (Support Duties)

Assist with daily care, feeding, and cleaning of assigned animals when required.
Monitor animal behaviour, health, and welfare, reporting concerns promptly.
Support enrichment and training activities under management supervision.

6. Health & Safety

Follow all company Health & Safety policies and safe working practices.
Report hazards, accidents, or near misses immediately.
Maintain high hygiene standards in all working areas.

7. Performance & Development

Maintain professionalism and confidentiality at all times.
Participate in training and development opportunities.
Work collaboratively and communicate clearly across departments.

8. Key Performance Indicators

Guest feedback and online reviews (TripAdvisor, Facebook, Google).
Zoo inspection and audit outcomes.
Compliance with opening and closing procedures.

Candidate Profile

A genuine passion for animal welfare and guest engagement.
Level 3 Diploma in Animal Care (or equivalent), or relevant paid/voluntary experience (advantageous).
Previous customer service or public speaking experience (advantageous).
Availability to work weekends and school holidays

About us

Escapade Group Limited operates the ultimate indoor and outdoor adventure parks. Currently home to three exciting brands — Hobbledown, Kidspace, and Gripped — across five UK sites, the business has ambitious plans for continued growth and expansion.

Our portfolio includes Hobbledown Adventure Farm Park & Zoo in Epsom, Hobbledown Heath (opened in 2022) alongside Gripped, the South’s best adrenaline park, and two incredible Kidspace indoor play and party venues in Croydon and Romford.

Together, we welcome over 900,000 visitors each year and host more than 7,000 birthday parties annually. In April 2023, we proudly added Watermouth Family Theme Park & Castle to our collection — taking our visitor numbers to over 1 million guests per year.

Quick apply

Refine Your Search

zoo host jobs in epsom, sry

Zoo Host

Entertainments Team Leader

Hospitality Assistant - RHS Garden Wisley

Barista - RHS Garden Wisley

Events Manager

Catering Supervisor - RHS Garden Wisley

Kitchen Porter - RHS Garden Wisley

Chef (All Grades) - RHS Garden Wisley

Chef de Partie - ZSL London Zoo

Lead Chef - RHS Garden Wisley

Chef De Partie

Catering Assistant - RAF London

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