Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?
What will you be doing?
This 12‑month maternity cover fixed‑term contract will see you supporting our Resourcing Manager as you help deliver the administrative backbone of our field resourcing, reporting, supplier coordination and training activity. You’ll facilitate and monitor training bookings, and you’ll build strong relationships with our internal and external trainers and assessors so we can maintain great service levels. You’ll coordinate onboarding and inductions, liaise with resourcing managers and suppliers, and work with our teams to keep personnel records up to date — including starters, leavers and expiring certifications. You’ll also take responsibility for administering engineer certifications and access cards, ensuring all training records are accurate and compliant.
You’ll help us make the best use of our training facilities, validate compliance with awarding bodies such as Smart Awards, NPORS and CPCS, raise purchase orders, and prepare simple reports to support the department. You’ll maintain and improve our processes, as well as support with general administrative tasks when needed.
This is a hybrid role where you’ll spend at least one day a week in our St Ives, Cambridgeshire office, with the rest of your time working from home or office. You’ll be part of a supportive team but will also need to work independently and manage your own workload confidently. Whether you’re an experienced administrator or someone keen to build a career in this area, we’ll give you the support you need — all you’ll need is strong organisational skills, attention to detail and a positive, proactive attitude.
What you’ll bring?
In this role, you’ll bring experience working in a support, administrative or coordinator position, along with confidence using Microsoft Office, especially Excel, Word and Outlook. You’ll be highly organised, work to consistently high standards and have excellent attention to detail. You’ll communicate clearly, professionally and courteously at all times, and you’ll be comfortable dealing with customers and stakeholders at all levels. You’ll be eager to learn and develop, able to multitask, prioritise your workload effectively and bring a positive, proactive approach to everything you do. You’ll also have strong interpersonal skills, working well as part of a team while remaining confident and self‑sufficient when working remotely.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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