Salary:
Starting from £35,000.00 DOE
Base Salary: Starting from £35,000.00 (Depending on Experience)
Hours: Full Time (35 hours per week) with hybrid working considered.
- 28 Days holiday + UK Bank Holidays
- Paid day off on your birthday
- Enhanced Parental Leave - Maternity pay (after 2 years’ service) = 13 weeks Full pay and 13 weeks ½ pay with / Paternity (after 2 years’ service) = 4 weeks full pay
- Company Pension Plan
- Income Protection Insurance Scheme
- Death in Service Benefit (x2 times your annual salary)
- Cash plan benefit to assist with medical and wellbeing costs
- Annual charitable donation to chosen charity
- Support & funding for study towards your professional qualification
- Free on site parking
- Employee wellness programmes
- Cycle to Work Scheme
- Company Events
- Casual Dress
- Refer a friend scheme
- Paid time off for volunteering
Qualifications & Experience
- Experience within the UK insurance industry
About You:
Ambitious, driven, confident, capable, dedicated, focused, friendly….do these words describe you? Are you an experienced Insurance professional looking for a new role where your contribution will help to build on the success of an already dynamic team? Does delivering excellent levels of client service and putting clients first every single day come naturally to you? If so, you might be just the person we’re looking for!
About Us
Lloyd & Whyte Group is a family of businesses which provides insurance and financial services to specialist markets. We offer a variety of roles for talented people who want to join us.
We live by our company values: having fun, being supportive, acting professionally, growing partnerships and curating ambitious thought.
As an award-winning company, professionalism and qualifications are integral to our company culture. We believe it’s vital that everyone within the business feels valued and has the right tools to do the job.
Our social committee organises regular events and everyone gets involved in charity fundraising. Harnessing a fun, supportive environment and listening to what our people want from their working lives is just as important to us.
Key Responsibilities
- Deliver individual and team new business income and retention targets, service KPIs and meet workflow standards
- Manage client relationships through visiting and arranging video meetings with clients when required
- Be an expert in providing holistic insurance reviews for clients, identifying and promoting related insurance products working with both new and existing business clients
- Continuously improve and maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively handle referrals and a variety of complex work
- Provide on-hand support and coaching to the team ensuring a consistent approach is adopted for process and advice; making certain all procedures and guidelines are followed
Key Skills
- Creative and effective in helping to shape the team to focus on service, quality standards and efficiency
- Confident and capable of building rapport over the telephone to provide an excellent client experience
- Ability to work in a regulated, compliant and client focused environment
- Organised, resourceful, deadline driven and supportive of the wider team
- Driven to be pro-active to new challenges and positively shape the desired opportunities and outcomes
As an Insurance Broker, you will provide exceptional service and advice to clients in order to maximise client satisfaction. You will need to be ambitious to achieve new business and related product income targets, maintain the highest retention levels in support of the overall business strategy and handle mid-term adjustments, queries and claims in a timely professional and accurate manner.
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Ability to commute/relocate:
- Exeter, Devon: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
