Regional Administration Assistant
The role of Regional Administration Assistant:
- Providing day-to-day administrative support to the Senior Regional Administrator
- Delivering general office and membership administration support, including internal and external communications using a range of IT and media systems
- Maintaining accurate databases, records and filing systems, both electronic and manual
- Developing and maintaining a strong working knowledge of the membership system, including producing reports as required
- Carrying out receptionist duties and acting as a first point of contact for visitors and callers
- Answering telephone calls professionally, taking accurate messages and responding effectively to routine enquiries from members, representatives and external contacts
- Welcoming and assisting visitors in a polite and professional manner
- Managing incoming and outgoing post and emails, including preparing correspondence and distributing communications efficiently
- Proactively handling queries and communications to ensure timely resolution and effective service delivery
- Building positive working relationships with colleagues and team members to support wider organisational objectives
The ideal Regional Administration Assistant:
- Excellent organisational and administrative skills
- Strong communication and interpersonal abilities
- Good working knowledge of Microsoft Office and general IT systems
- Ability to manage multiple tasks and work efficiently under pressure
- A professional, approachable and team-focused attitude
- Experience in office administration or customer/member support is desirable
This is a varied and fast-paced role requiring excellent communication, organisational and IT skills, supporting the Senior Regional Administrator and wider regional team.
