Information technology Work, Jobs in Fareham, Ham (with Salaries)

IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply
IT Junior Technician
Ark Schools —Portsmouth
- Full-time
- Customer service
- IT
- In-person
- Annual leave
9d
Supervisor, Service Operations, IT
CooperVision —Fareham
- Full-time
- Customer service
- Bachelor's degree
- IT
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
7d
Junior Network Engineer
QinetiQ —Portsmouth
- Full-time
- Computer networking
- IT
- Communication skills
- Employee discount
IT Operations Graduate
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
Communications & Network Engineer
Kraken Works Limited —Fareham
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
IT Support Administrator
Wärtsilä —Havant
- Azure
- ERP systems
- Analysis skills
IT Delivery & Service Manager
Elliotts —Southampton
- Full-time
- Employee discount
Quick apply
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
6d
IT Infrastructure Engineer
QinetiQ —Portsmouth
- Full-time
- Travel
- Mentoring
- IT
- Employee discount
IT/Server Engineer
QinetiQ —Portsmouth
- Full-time
- Engineering
- IT
- Communication skills
- Employee discount
Network Engineer
QinetiQ —Portsmouth
- Full-time
- Engineering
- Computer networking
- IT
- Employee discount
Senior Tech Support Specialist
Entrust —Whiteley
- Full-time
- Hybrid work
- Computer Science
- English
- Microsoft Office
2d
Customer Technical Support
Canary Care Global Limited —Winchester
- Up to £33,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
1d
Help Desk Coordinator - Siemens
Emcor —Eastleigh
- £30,056 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
IT Solution Architect
Saab —Fareham
- Azure
- Computer Science
- System design
Trainee IT Technical Trainer
PETA —Portsmouth
- £30,000 - £35,000 a year
- Driving
- Mentoring
- Scripting
- Free parking
- Annual leave
Senior Network Engineer
Babcock International —Bordon
- Full-time
- Engineering
- No degree
- Travel
- Annual leave
- Employee assistance programme
Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills

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IT Support Engineer

Reticom Ltd
Gosport

Quick apply

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Casual dress
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
GCSE
Technical support
Driving
IT support
IT
Time management

Full job description

Employer description:

Partnering with a number of clients, Reticom build, upgrade and optimise IT infrastructures for companies across the South, whilst providing an IT support service for existing customers.

Overview:

We are now looking for an eager candidate to join us.

The 1st Line Support Engineer will be acting as the first point of contact of our customers whilst helping us deliver a high-quality support to all our clients at all times.

The employee is responsible for solve and fix customer problems and escalate more complex issues to our 2nd Line Support Team.

Main responsibilities:

The individual in the role is accountable for setting the internal standards in delivery, record keeping, reliability and time management.

Provide excellent customer experience at all times
Respond efficiently to support requests coming from all channels
Responsibly for smooth handling of all incoming calls, and raising tickets on our helpdesk database
Take time to review user history before attending to any request
Liaise with partners and third-party companies to resolve client’s issues
Work to resolve and respond to issues based on agreed customer SLA’s
Creating documentation and or documenting solutions in the service desk tools
Conduct in-house IT support for internal users as and when required
Undertake any other duties as required by the business

Desirable skills / Personal qualities:

Some understanding of IT infrastructure solutions
Ability to engage meaningfully with all stakeholders
Ability to give instructions to a non-technical audience
Great organisation and problem-solving skills
Confidence to build relationships and deal with variety of situation

Experience:

We would like candidates to have with some previous hands-on IT experience; whether that’s commercial work experience or helping family and friends with IT issues
Looking for hobbyist – those who fixes / builds computers in their spare time

Job Types: Permanent, Full-time

Pay: From £25,000.00 per year

Benefits:

Casual dress
On-site parking
Sick pay

Ability to commute/relocate:

Gosport PO13 0EQ: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: Hybrid remote in Gosport PO13 0EQ

Quick apply

Refine Your Search

information technology jobs in fareham, ham

IT Support Engineer

IT Junior Technician

Supervisor, Service Operations, IT

Technical Support Engineer L1

Junior Network Engineer

IT Operations Graduate

Communications & Network Engineer

IT Support Administrator

IT Delivery & Service Manager

IT Support Officer

IT Infrastructure Engineer

IT/Server Engineer

Network Engineer

Senior Tech Support Specialist

Customer Technical Support

Help Desk Coordinator - Siemens

IT Solution Architect

Trainee IT Technical Trainer

Senior Network Engineer

Service Desk Co-ordinator

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