Helpdesk Work, Jobs in Farnworth, Gtm (with Salaries)

Digital Support Engineer
Meritec Limited —Nelson
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Scripting
- IT
- Free parking
- Work from home
Quick apply
4d
Desktop Support Technician
Fletchers Solicitors —Bolton
- Full-time
- Azure
- Customer service
- Windows
- Sick pay
Quick apply
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Facilities Management —Preston
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Field & Helpdesk Technician
Centra Systems Ltd —Preston
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
- Work from home
Quick apply
IT Technician
Salford City Academy —Manchester
- £25,918 - £30,985 a year
- Customer service
- Windows
- Computer networking
14d
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Group Limited —Preston
- £27,573 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
IT Technician
Remtek Systems Ltd —Salford
- £28,000 - £30,000 a year
- Overtime
- Windows
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
Administrator/Coordinator
Recruit 4 Construction Ltd —Heywood
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4h
Customer Service Executive - Fixed Term 12 Month Contract
CHEP —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
5d
2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
FM Helpdesk Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Data Centre Operator
Computacenter —Manchester
- 12 hour shift
- Customer service
- IT
- Time management
ITSM Helpdesk Specialist (ITIL)
Tesco Mobile —Manchester
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Employee assistance programme
Customer Service Advisor
The Beauty Tech Group Trading Limited —Manchester
- Weekend availability
- Hybrid work
- Hospitality
- Communication skills
- Free parking
- Work from home
Quick apply
Business Support Assistant
Rochdale Council —Rochdale
- £25,583 - £25,989 a year
- Full-time
- Customer service
- Organisational skills
- IT
11d
Helpdesk Coordinator
Oltec FM —Wigan
- From £24,800 a year
- Full-time
- Customer service
- Maintenance
- Team management
Quick apply
11d
Service Desk Analyst
EXL Service —Manchester
- Full-time
- Customer service
- Windows
- Organisational skills
- Employee stock purchase plan
Estates Help Desk Operator
East Lancashire Hospitals NHS Trust —Burnley
- £25,272 a year
- Full-time
3d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
12d

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helpdesk jobs near farnworth, gtm

Digital Support Engineer

Meritec Limited
Nelson

Quick apply

Job details

Full-time
£25,000 - £27,000 a year
4 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
On-site gym
Free flu jabs
Company pension
Work from home
Company events
Life insurance
Sick pay
On-site parking

Qualifications

Jira
Cloud infrastructure
Microsoft Access
Confluence
IT support
Scripting
IT
AI
Communication skills
A Level
Active Directory
Help desk
Information Technology

Full job description

About Meritec Limited

Meritec is an established tech business and we’ll soon be celebrating 30 years in business. During this time, we have partnered with 100’s of clients to help them streamline their operations by using our low code digital platform to create tailored solutions and deliver workflow automation into the heart of their operations.

About the Role

This is not a traditional helpdesk role, you’ll be working on live systems, supporting clients and helping improve how our platform operates. This is an excellent opportunity for someone at the start of their IT career who is eager to learn, develop, and gain hands-on experience across cloud systems, infrastructure, AI integrations and client support.

You’ll support both our internal systems and customer platforms, helping to keep everything running smoothly while building your technical skills in a supportive environment. This is a hands-on role and you’ll be working on live systems from day one, supporting clients, resolving issues and helping improve how things run.

You’ll work with tools such as Atlassian Confluence and Jira, Microsoft 365 and our low-code platform to assist us in delivering the best service possible to our clients and pride ourselves on our excellent customer service and product.

Expect this hybrid role to be a mixture of proactive system administration and reactive Helpdesk troubleshooting.

What You’ll Be Doing

IT Support & Helpdesk

Provide first-line support for customers using our software platforms
Troubleshoot and resolve common technical issues
Log, track, and manage support tickets through to resolution
Escalate more complex issues to senior team members when needed
Help to create and keep updated helpdesk troubleshooting documentation

Systems & Cloud Support

Assist with the day-to-day management of Microsoft 365 (emails, users, access)
Support system monitoring to ensure systems are running efficiently
Help with routine system updates and patching

Web & Application Support

Assist with maintaining client websites (Umbraco CMS)
Support users with queries relating to our applications
Work with the wider team to resolve bugs or improve performance
Assist in bringing AI infusion to our products and clients

What We’re Looking For

We’re more interested in attitude and willingness to learn than a long list of experience.

Essential

Basic understanding of IT systems, networks, and Microsoft 365
Strong interest in technology and problem-solving
Good communication skills - comfortable helping customers and colleagues
Organised and able to manage tasks effectively

Desirable (but not essential)

Previous IT support or Helpdesk experience (even informal or placement-based)
Exposure to Microsoft 365, Active Directory, or cloud tools
Any experience with websites, databases, or scripting

What You’ll Get

A structured training plan and ongoing development support – although the role is hybrid you’ll spend more time in the office at the beginning of your journey working side by side with members of the team whilst you find your feet and start to develop your skills.
Exposure to a wide range of technologies (cloud, infrastructure, applications)
Clear progression opportunities into more technical roles
A supportive, collaborative team environment
Hybrid working for flexibility and work-life balance

Why This Role is a Great Start

This role is ideal if you:

Are starting your IT career or have recently completed relevant studies – A levels, T Levels or Degree
Enjoy solving problems and helping people
Want to build a career in cloud, infrastructure, or technical support
You’re looking for great mentorship and a company to stay with as your career progresses

Other Information

Hybrid working - 4 days remote / 1 day office based

Pay: £25,000.00-£27,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Free flu jabs
Free parking
Life insurance
On-site gym
On-site parking
Sick pay
Work from home

Application question(s):

• Do you live within a reasonable commuting distance of BB9 5EG and can you attend the office at least 1 day per week?
• Do you have a basic understanding of IT systems, network or Microsoft 365?
• Have you a relevant IT qualification – A Level, T Level or Degree
• Do you have the legal right to work in the UK?

Work Location: Hybrid remote in Nelson BB9

Quick apply

Refine Your Search

helpdesk jobs in farnworth, gtm

Digital Support Engineer

Desktop Support Technician

Customer Service Helpdesk Advisor (Reactive Planner)

IT Desktop Support

IT Field & Helpdesk Technician

IT Technician

Customer Service Helpdesk Advisor (Reactive Planner)

IT Technician

Administrator/Coordinator

Customer Service Executive - Fixed Term 12 Month Contract

2nd Line Support Analyst

FM Helpdesk Coordinator

Data Centre Operator

ITSM Helpdesk Specialist (ITIL)

Customer Service Advisor

Business Support Assistant

Helpdesk Coordinator

Service Desk Analyst

Estates Help Desk Operator

IT Technician

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