Part time work from home Work, Jobs in Felixstowe, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
12d
Social Media Content Creator
Spin2wincompetitions —Ipswich
- £10.50 - £16.00 an hour
- Part-time
- Remote
- Flexitime
- Flexible schedule
Quick apply
9d

Related jobs to explore

Based on your search for part time work from home

Housekeeper (Bank)
Anchor —Felixstowe
Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Gym, fitness and wellbeing discounts.
£13.45 an hour
Guest Support Advisor (Live Chat)
Fred. Olsen —Ipswich
Fred. Olsen Cruise Lines offer a wide range of benefits including AXA Health Medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays…
£25,000 a year
22h

I want to receive the latest job alerts for part time work from home in felixstowe, sfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

part time work from home jobs near felixstowe, sfk

Customer Service Representative jobs in Ipswich

Customer Service Representative jobs in Colchester

Customer Service Representative jobs in Manchester

Customer Service Representative jobs in Redcar

Library Service jobs in Rugby

Customer Service No Experience jobs in Manchester

Customer Service Representative jobs in Brighton

Customer Service Representative jobs in Bedale

Home Based Customer Service jobs in Scotland

Customer Service Representative jobs in Coventry

Customer Service Representative jobs in Marlborough

Customer Service Assistant jobs in London

Customer Service Representative jobs in Bristol

Customer Service jobs in Hounslow

Customer Service Representative jobs in Watford

Customer Service Manager jobs in Manchester

Customer Service Representative jobs in Ashford

Content Writer jobs in Birmingham

Content Writer jobs in Blackburn

Content jobs in Kingston Upon Hull

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

part time work from home jobs in felixstowe, sfk

Customer Service Advisor - Remote

Customer Service Advisor - Nights/Part-time

Social Media Content Creator

Related jobs to explore

I want to receive the latest job alerts for part time work from home in felixstowe, sfk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected