technical support specialist Work, Jobs in fenstanton, cam (with Salaries)

IT/Technical Support Technician(onsite)
SRM Digital Limited —Cambridge
- Up to £120 a day
- Temporary
- Azure
- Windows
- AWS
Quick apply
2d
Project Design Engineer
Mott MacDonald —Peterborough
- Full-time
- Management
- Engineering
- No degree
- Annual leave
Supply Chain Coordinator
STEMCELL Technologies Inc —Cambridge
- £32,000 - £43,400 a year
- Computer literacy
- ERP systems
- Organisational skills
SEO Specialist
Xanthos Digital Marketing —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- In-person
- AI
- Free parking
- Annual leave
Quick apply
10d
Waste Strategy Manager
Cambridgeshire County Council —Waterbeach
- £68,510 - £73,788 a year
- Call to connect
- Annual leave
- Employee discount
2d
Data Engineer - Datacore / IOTT
Anglian Water Services Ltd —Huntingdon
- £45,000 a year
- Part-time
- Azure
- DevOps
- SQL
- Annual leave
Administrator
Cambridgeshire and Peterborough NHS Foundation Trust —Ely
- £25,760 - £27,476 a year
- Full-time
- English
2d
Learning Technology Specialist (LMS Platform & Integrations)
Aveva —Cambridge
- Full-time
- Hybrid work
- SQL
- JavaScript
- APIs
- Annual leave
Process Specialist
Hexcel Corporation —Duxford
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Data Specialist
Abcam —Cambridge
- Full-time
- Microsoft Excel
- Oracle
- Laboratory experience
- Annual leave
9d
Senior AI Data Readiness Specialist
Arm —Cambridge
- £66,600 - £90,000 a year
- Hybrid work
- AI
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- No experience needed
- In-person
Quick apply
12d
eCommerce Migration Activation Executive
Worldpay (UK) Limited —Cambridge
Quick apply
Microsoft 365 Specialist
Intercity Technology —Shefford
- Microsoft Office
- SharePoint
- Employee assistance programme
Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
Process Improvement Specialist
Coloplast —Peterborough
- Continuous improvement
- Organisational skills
- Communication skills
Facilities Supervisor - Melbourn Science Park
Bruntwood —Cambridge
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Driving
6d
Project Manager
Graphcore —Cambridge
- Project management
- Organisational skills
- AI
3d
Science Technician (Chemistry)
Oundle School —Oundle
- £25,789 a year
- Full-time
- School
4d
Specialist Client Manager
National Westminster Bank PLC —Cambridge
- £62,440 - £93,660 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- IT
- Annual leave
8d

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IT/Technical Support Technician(onsite)

SRM Digital Limited
Cambridge

Quick apply

Job details

Temporary | Full-time | Fixed term contract
Up to £120 a day
2 days ago

Qualifications

Jira
Desktop support
Azure
Operating systems
iOS
Microsoft Exchange
Windows
AWS
Confluence
Virtualisation
Remote access software
Computer networking
Mac OS
ServiceNow
IT
VMWare
Linux
Application support
Active Directory

Full job description

Job Description:

Technical Support: Provide onsite and remote assistance to identify and resolve issues with Windows, Mac OSX, Linux, iOS, and Android platforms. This includes troubleshooting hardware and software issues, resolving connectivity problems, and assisting with system configurations. This also includes coordination with the OEM vendor for warranty laptop/ desktops.
Cross-Platform Compatibility: Ensuring compatibility and seamless integration between MAC and Windows systems, applications, and services to facilitate efficient workflow and collaboration among users.
New Hire Induction: Ensure active participation in New Hire indication program under the guidance of CLIENT.
Tech Refresh: Execute Tech refresh of eligible devices in line with CLIENT guidelines. 
User Training and Education: Conducting user training sessions and creating educational resources to enhance users' proficiency with MAC and Windows systems, applications, and productivity tools. This helps users leverage technology effectively and reduce reliance on IT support for common tasks.
System Administration: Managing and maintaining MAC and Windows systems, including performing software installations, updates, and configurations. This ensures that systems are up-to-date, secure, and optimized for performance.
Asset Management: Tracking and managing hardware and software assets, including inventory management, license compliance, and asset lifecycle management for both MAC and Windows devices and applications.
Site Support: Rack, network, power, and support for servers, switches, APs, UPS units and other equipment as needed and with support of the global IT specialist teams.  
Print Support: Partner with MFP providers and EPE / client engineering to support site print service
Telecom Support: The vendor resource will partner with EPE / telecom engineering to support end users communications service (aka TEAMs) and meeting room communication infrastructure. 
Hardware procurement: Purchasing new hardware and ensuring that it meets the organization's needs and budget according to the forecast.  
Proactive Tech Refresh: Forecast of tech refresh count and socialize with CLIENT leadership, must monitor the performance of hardware and recommend upgrades as necessary to ensure that it meets the organization's evolving needs. 
User Onboarding :: Facilitating the smooth onboarding of new employees by setting up their Mac or Windows workstations as per established process at CLIENT. Proactively monitor the New Hire list for next week and plan readiness, Raise Shipping Requests for remote locations. 
User Offboarding/Terminations: Follow up with Terms user and collect the Equipment.  Provide Equipment Return instructions to Term users.  Wipe-out of repurposed assets (Only Eligible assets), System Processing (Drive removal), Collaborate with the vendor for quarterly asset disposal.  
Asset Reconciliation: Perform Monthly Asset verification (Cycle Count) and Extraction of assets from various tools Based on established procedure in CLIENT 
Incident Management: Responding to and resolving IT incidents reported by end users, as per established processes at CLIENT.
Application Support: Should have knowledge or willingness to be trained on responding to issues related to Enterprise and Business Application such as but not limited to JIRA, Confluence, Service Now, Multi Factor Authentication Portal, Azure Active Directory , Active Directory, Microsoft Exchange (Hybrid), Understanding of the Cloud Applications Vs. On Prem, Office – 365 apps. 
Networking: Should have knowledge or willingness to be trained on understanding of basic Networking concepts like IP address validation, Assigning Static IP to Devices, Setting up Remote Desktop Systems. 
Desktop Support – Should have knowledge or willingness to be trained on Part Replacements, GPU installations, Providing guidance on Non-Standard IT devices.
Continuous Improvement: Continuously evaluating and improving IT services and processes, based on user feedback and industry best practices.

Pay: Up to £120.00 per day

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in fenstanton, cam

IT/Technical Support Technician(onsite)

Project Design Engineer

Supply Chain Coordinator

SEO Specialist

Waste Strategy Manager

Data Engineer - Datacore / IOTT

Administrator

Learning Technology Specialist (LMS Platform & Integrations)

Process Specialist

Product Data Specialist

Senior AI Data Readiness Specialist

Trainee Account Manager

eCommerce Migration Activation Executive

Microsoft 365 Specialist

Merchant Success Manager - eCommerce

Process Improvement Specialist

Facilities Supervisor - Melbourn Science Park

Project Manager

Science Technician (Chemistry)

Specialist Client Manager

I want to receive the latest job alerts for technical support specialist in fenstanton, cam

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