Customer success specialist (emea) Work, Jobs in Field Based (with Salaries)

Customer Success Specialist (EMEA)
Bitwarden —Remote
- Remote
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Quick apply
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- Up to 50% travel
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Auditdata —Remote
- Full-time
- Hybrid work
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- Master's degree
- Bachelor's degree
Quick apply
Product Specialist - Camera Motion Systems
Ross Video —Remote
- Full-time
- Remote
- Sales
- Salesforce
- English
- Annual leave
- Flexible schedule
Quick apply
NORTH Field Marketing Director
Commvault —Remote
- Full-time
- Remote
- Google Suite
- Management
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- Employee stock purchase plan
- Work from home
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Radformation —Remote
- £105,000 - £220,000 a year
- Full-time
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- CRM software
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Quick apply
Senior App Security Sales Executive
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- £88,970 - £165,200 a year
- Full-time
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- Sales
- English
- Bachelor's degree
VP Sales & Key Accounts (EMEA)
Auditdata —Remote
- Full-time
- Hybrid work
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- Bachelor's degree
Quick apply
Principal Account Executive, Enterprise Accounts
Autodesk —Remote
- Full-time
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- Analysis skills
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Account Director, Channel Sales
TechnologyAdvice —Remote
- £70,000 - £90,000 a year
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Autodesk —Remote
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- AutoCAD
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8d
Sr Technical Specialist, Emerging Solutions, Water
Autodesk —Remote
- Full-time
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EMEA Cloud Solution Architect
Rubrik Security Cloud —Remote
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Sales Specialist, Emerging Solutions, Autodesk Water Infastructure
Autodesk —Remote
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Product Solution Engineering Manager, E-invoicing
Avalara —Remote
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General Account Software Sales Specialist
NVIDIA —Courbevoie (92)
- Full-time
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Consulting Systems Engineer, Data Management (EMEA)
Everpure —Remote
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Customer Success Specialist (EMEA)

Bitwarden
Remote

Quick apply

Job details

Qualifications

iOS
English
PKI
Docker
SSL
DNS
GitHub
Mac OS
Linux
HTML

Full job description

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California with team members located across the globe. Learn more at bitwarden.com.

We truly care about our Bitwarden users and want them to have the best experience while accessing their sensitive information online. Our Frontline Customer Success team helps people as quickly as possible through our email support system, with the majority of inquiries being resolved the same day received. Team members have excellent writing skills: stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in swiftness, accuracy, and clarity.

This role requires a self-starter with experience troubleshooting web and mobile technologies. You will become a Bitwarden product expert and handle common questions about using our products, troubleshoot technical issues, and ensure customer satisfaction.

This is an all remote team and we are looking for someone based in the EMEA region.

RESPONSIBILITIES

Function as a Subject-Matter Expert (SME) for Bitwarden and our suite of services.
Expand skills in all Bitwarden applications and services in order to guide, train, and clearly describe the features and functionality to users and/or customers.
Work with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future.
Provide superb customer support.
Assist with billing and account management.
Collaborate with Sales, Marketing, Development, and Product associates.

WHAT YOU BRING TO BITWARDEN

A passion for helping Bitwarden users.
Excellent spoken and written English.
Excellent problem-solving skills (you might not know all the answers, but you know how to find and communicate the solutions).
A strong sense of empathy and the ability to advocate for others.
Experience from a previous technical position (e.g. Systems Administrator, Quality Assurance Technician, Support Technician, Help Desk Technician, etc). If you don't have this experience but have equivalent education or demonstrable skills, we encourage you to apply.
The ability and desire to work remotely.

Familiarity with several of the following areas/technologies is preferred:

Bitwarden
Windows, macOS, and Linux
iOS & Android
Command-line interface (CLI)
Docker
GitHub
Freshdesk
HTML
HTTP
DNS
TLS/SSL
PKI

WHAT TO EXPECT IN THE INTERVIEW PROCESS

Screening call with Recruiting team
Interview with Senior Customer Success Manager & CS Team Member
Interview with VP of Customer Success
Interview with Chief Customer Officer

A FEW REASONS TO WORK WITH US

Bitwarden's user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world's largest organizations.
Become an expert. You'll get immersed in the prominent technology markets of security and open source software.
Bitwarden is dedicated to building an incredible team. Work remotely with motivated and innovative team members across the globe.
Learn and grow. Take on new challenges with the support of your team.

Quick apply

Refine Your Search

customer success specialist (emea) jobs in field based

Customer Success Specialist (EMEA)

Technical Training Specialist - UK

Product Manager - EMEA

Product Specialist - Camera Motion Systems

NORTH Field Marketing Director

Regional Director of Sales, EMEA

Senior App Security Sales Executive

VP Sales & Key Accounts (EMEA)

Principal Account Executive, Enterprise Accounts

Account Director, Channel Sales

Senior Technical Adoption Specialist - Forma

Sr Technical Specialist, Emerging Solutions, Water

EMEA Cloud Solution Architect

Sales Specialist, Emerging Solutions, Autodesk Water Infastructure

Product Solution Engineering Manager, E-invoicing

General Account Software Sales Specialist

Consulting Systems Engineer, Data Management (EMEA)

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