Crown Spa Hotel Scarborough blends Victorian charm with modern luxury on the scenic Yorkshire coast. The award-winning spa offers a tranquil escape with various treatments, while the leisure centre features a 40ft indoor pool and a gym. Each of our 116 bedrooms, from standard to executive, are designed for comfort and style, with many boasting breathtaking views of the sea. We are on the search for an enthusiastic, passionate, and dynamic individuals to join us as Food & Beverage Assistants.
Duties
Our Food & Beverage Assistants are a key part of providing a warm, friendly and efficient service to our guests, ensuring exceptional service standards are delivered and maintained at all times.
Duties and responsibilities for this role:
>Assist in creating a warm and welcoming environment for our guests
>Ensure that all guests’ requests and queries are responded to promptly and effectively
>Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
>Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
>Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
>Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
>Ensure all cash, charge, float and till procedures are carried out in line with company procedures
>Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary
>Ensure that all front of house and guest areas are well maintained at all times
Requirements
- Previous experience in a hospitality or restaurant environment is preferred.
- Bartending experience is a plus but not mandatory; willingness to learn is important.
- Strong communication skills with the ability to work well within a team.
- Excellent organisational skills with attention to detail in all tasks.
- Ability to work flexible hours, including evenings and weekends as required.
- A passion for providing outstanding service in a fast-paced environment.
Join us as a Food and Beverage Assistant where you will have the opportunity to grow your skills in the hospitality industry while contributing to a vibrant team atmosphere!
Pay: £8.00-£12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
Work Location: In person
