Hours of work: Full-time – 35 hours/week
Tenure: Permanent
Hybrid Working: 2 days/week on Campus or minimum requirement of 40% on Campus, with 60% considered desirable where possible
The University of Liverpool is seeking two Academic Quality Support Coordinators to join our new Academic Quality, Innovation and Assurance (AQIA) Department within the Directorate of Student Experience and Enhancement. These roles offer a rare opportunity to shape the quality and reputation of our global education offer at a world-class, research-intensive institution.
As a member of AQIA, you will work across UG, PGT and PGR provision to support institutional governance, partnership activity and the continuous enhancement of the student experience. You will be at the heart of how we assure standards and drive improvement across a diverse and growing portfolio.
The two posts will focus initially on our strategic transnational education (TNE) partnerships in Asia, working closely with colleagues in Liverpool, China and India. You will play a pivotal role in assuring and enhancing the quality of provision delivered with our overseas partners, and in developing a resilient, future-facing model for partnership assurance across the University. One role will focus on East Asia Partnerships (including XJTLU and other provision) and the other on South Asia Partnerships (including Liverpool Bengaluru and other provision).
In these roles, you will support approval, monitoring and review activity across collaborative provision; coordinate programme approvals, modifications and changes; design and run monitoring and review processes; and support high-profile institutional and partnership review events. You will also act as a key point of contact between UK-, China- and India-based colleagues, ensuring robust quality assurance, regulatory compliance and consistent application of University regulations, policies and procedures.
What we're looking for:
You will have experience of working in an academic quality, regulatory, governance-related or comparable professional services role, ideally within higher education and preferably with exposure to collaborative provision or academic partnerships. You will bring excellent organisational, analytical and communication skills, high levels of accuracy and attention to detail, and the ability to manage a busy, varied workload to tight deadlines. Both roles offer the opportunity to work collaboratively across the University and with international partners, supporting innovative curriculum development, contributing to institutional governance through committee secretariat work, and enhancing the student experience.
Our commitment to Equality, Diversity and Inclusion
We are committed to enhancing a workforce as diverse as our community and particularly encourage applicants who are of minoritised genders and ethnic backgrounds, living with a disability, and/or are members of the LGBTQIA+ community.
