Senior Conceptual Designer
Contract type: Permanent
Location: Hatfield (Hybrid working - 3 days in the office)
Working hours per week: 40 hours
Level: Manager
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we've recently launched our AI Academy, providing a tailored AI learning journey for every colleague.
We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About the team and the role
We are looking for a Senior Conceptual Designer to join our EAT Creative team here at Ocado Retail. Over the last six months we’ve built a new visual world for our brand and now we need you to help us use it to win over new customers in a crowded market. You must be a clear communicator, a sharp strategic thinker and foster our team spirit for unconditional collaboration. You will work closely with our strategy, operations and our writers to ensure every idea is both daring and unmistakably Ocado. Your job is to create bold, brand aligned ideas that people cannot ignore.
What you’ll do
Partner with writers, designers and art directors to develop concepts that connect with our audience.
Set the standard for creative excellence and how that applies to our design system across all platforms - from social media to print. We need someone that’s curious about how things work so they understand how they can impact the customer experience of the brand.
Push the team to stay curious and aware of new visual styles and trends.
Execute high level craft for campaigns.
Effortlessly ideate across multiple channels and formats - you’re comfortable designing a brand book as well as an AV title treatment.
Mentor junior team members.
Bridge the gap between big picture strategy and the fine details of asset delivery.
Challenge the Head of Creative with on brand ideas that make her nervous.
Who you are
You don’t worry about hiding your screen. Working with an art director and copy writer to concept live, you're happy to build the first draft together and you're not precious over the details until they matter.
You blend natural good taste with an understanding of tailoring visuals to flexing audiences. Trends are balanced with the ability to speak the specific visual language of an Ocado customer.
You know how to follow brand guidelines and when to break them.
You’re not only obsessed with graphic elements, but also how they interact with imagery. How the words and their meaning are enhanced by placement and hierarchy. More than designing functionally, you can create messaging that works holistically.
Design is the language you speak, but your conversations are about the concept, strategy, the meaning and the audience.
You see parameters like a brief or set of guidelines as a place to start, not a directive. You’re curious to find the best solution, even if it’s not the one you’ve been asked for.
You're equal parts brave and unbothered.
You value play and exploration just as much as making a finished product. You can articulate the why to people who don’t naturally get it.
What’s in it for you
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You'll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.
