Ticketing and reservations executive Work, Jobs in Frant, Esx (with Salaries)

Ticketing and Reservations Executive
Flight Directors —Horley
- £24,785 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Free parking
- Store discount
Quick apply
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Ticketing and Reservations Executive

Flight Directors -
Horley

Quick apply

Job details

Permanent | Full-time
£24,785 a year

Benefits

Free parking
Casual dress
Store discount
Company pension
Work from home
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Excel
Computer literacy
GCSE
Microsoft Office
Amadeus
Time management

Full job description

The Role

Reporting directly to the Reservations Manager. The role of Ticketing and Reservations Executive involves dealing with passengers over the phone and by email.

The ideal candidate must be able to multi-task and work under at times extreme pressure. Meeting deadlines is essential as is a confident approach to computer technology.

The hours of work are Monday to Friday and the hours are from 11:00 through to 19:30

Day to day duties

Answering telephone enquiries from travel agents and the general public
Working through the email account for airline
Providing feedback to the sales team on call volumes and nature of all the enquiries
Providing customers with quotes for flight, changes and ancillaries e.g.: extra baggage and seats.
Making bookings through the airlines GDS (eg: Amadeus, Sabre, HitIt, Videcom)
Making changes and updating bookings
Working airline Q's

Required knowledge and skillset

A good knowledge of at least one GDS i.e.: Sabre, Amadeus, VAR's, Hitit
Ability to communicate effectively both written over the phone
Can "do" approach to work
Willingness to help and problem solve
Reasonable knowledge of Microsoft office, excel and generally computer literate
Great team player
Excellent time management and can meet deadlines
Flexible approach

Flight Directors is a great place to work, we provide all our staff with a great work/life balance. We care about our people and focus on the personal development of all our staff.

If this sounds like the company that you want to be part of then apply. Interviews will be made immediately for the suitable candidates.

Job Types: Full-time, Permanent

Pay: £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Sick pay
Store discount
Work from home

Experience:

GDS: 1 year (required)
Travel Industry: 1 year (required)

Work Location: Hybrid remote in HORLEY

Quick apply

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