Application operations support analyst Work, Jobs in Frome, Som (with Salaries)

Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
4d
Band 4 IT Service Desk Analyst - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
5d
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Windows
- IT
Customer Due Diligence Analyst
Ayvens —Bristol
- £28,000 - £32,000 a year
- Full-time
- Analysis skills
- Financial services
- Free parking
- Annual leave
10d
Principal Operational Analyst
MBDA —Bristol
- £45,000 - £50,000 a year
- Overtime
- Hybrid work
- Military
- Analysis skills
- Leadership
- Free parking
2d
Cyber Security Analyst
Leonardo UK Ltd —Yeovil
- £37,318 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Referral programme
Finance Analyst
Babcock International —Bristol
- Full-time
- Microsoft Excel
- Annual leave
1d
Higher Research Officer
Cabinet Office —Bristol
- £40,974 - £45,259 a year
- Part-time
- Project management
- Presentation skills
- IT
- Annual leave
1d
Pension Project Analyst
Gallagher Benefit Services —Bristol
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Senior IT Support Analyst
Mulberry —Chilcompton
- Temporary
- ERP systems
- SQL
- Computer networking
Quick apply
Pensions System Analyst
Gallagher Benefit Services —Bristol
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
- Life insurance
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Senior Business Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Communication skills
Credit Policy Analyst
Ayvens —Bristol
- Full-time
- Communication skills
- Free parking
- Annual leave
11d
Commercial Optimisation Analyst
MotabilityDotNet —Bristol
- Hybrid work
- Analysis skills
- AI
- Annual leave
- Employee discount
4d
Data Engineer
DAC Beachcroft —Bristol
- Hybrid work
- Azure
- SQL
- Python
Quick apply
Pensions Administration - Senior Business Improvement Analyst
Gallagher Benefit Services —Bristol
- Customer service
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
- Life insurance
Business Insights Analyst
Reachdesk Ltd —Bristol
- Remote
- SQL
- Annual leave
Quick apply
3d
Senior Pension Project Analyst
Gallagher Benefit Services —Bristol
- Microsoft Excel
- Analysis skills
- Organisational skills
- Employee stock purchase plan
- Life insurance

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application operations support analyst jobs near frome, som

Application Operations Support Analyst

Bank of Ireland -
Bristol

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Job details

Full-time

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

JBoss
ITIL Certification
Oracle
UNIX
Git
Application development
SQL
Analysis skills
Continuous improvement
ITIL
IT support
Scripting
IT
Linux
PL/SQL
Shell Scripting
Control-M

Full job description

What is the opportunity?

This is an exciting opportunity for someone with experience in IT support or application development role to join a friendly and professional team!

You will be someone who enjoys fixing IT issues and be passionate about delivering quality customer service. You will encounter a different technical challenge every day which requires analysis and delivery of a solution working within the ITIL framework.

In this role, you will:

Be accountable for working within the ITIL framework to manage incidents, problems and changes.
Investigate system issues raised via Service Desk with the aim of resolving the issues promptly. Fixes can either be permanent solutions or temporary workarounds.
Address the root causes of incidents to prevent recurrent incidents to minimise business impact. This could be by applying data fixes or other changes to the systems.
Develop, test, document and implement changes/fixes, where the Business has requested the change or where incidents/problem resolution requires it.
Be involved in service improvement activities by participating in any local or group wide projects which seek to introduce or improve service. Take the initiative to suggest improvements to the services from an Application Operations perspective.
Monitor day-to-day operations to ensure service stability and report to management.
Have proven expertise in Oracle, SQL, and PL/SQL, as well as hands on experience with Unix or Linux environments and shell scripting.

What will make you stand out?

The ideal candidate will bring strong analytical reasoning and problem solving skills, along with the ability to communicate effectively with stakeholders at all levels and work under pressure to meet SLAs. They should also have the technical experience required to investigate and resolve service issues. This combination of problem solving and technical capability enables effective support and continuous improvement of critical systems.

Experience with any of the following will help you to stand out but is not vital in order to apply for this role;

Experience of IT service management.
ITIL Foundation qualification or equivalent.
Experience of working with Third Party Vendors/Managed Service Providers.
Knowledge of file transfer tools.
Experience in Control-M batch scheduler and GIT/Bitbucket.
Exposure to JBoss and Axway environments.

Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

Bristol Application Operations (Back End), which is part of Technology Services, is responsible for the full end-to-end support of a wide range of systems/applications used by Business users. We pride ourselves on our service to the customer, working to meet the Bank's strategic priorities whilst aligning with the Group IT objectives.

This is a hybrid role, based primarily at Temple Quay, Bristol. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.

#li-hybrid #ij-hybrid

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with a commitment to hybrid working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports.

Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

Customer Focused - Self
Take Ownership - Self
Manage Risk - Self
Be Decisive - Self
Better together - Self

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Apply Now

Refine Your Search

application operations support analyst jobs in frome, som

Application Operations Support Analyst

IT Support Analyst

Band 4 IT Service Desk Analyst - Bath

IT Provision & Compliance Analyst

Customer Due Diligence Analyst

Principal Operational Analyst

Cyber Security Analyst

Finance Analyst

Higher Research Officer

Pension Project Analyst

Senior IT Support Analyst

Pensions System Analyst

Senior Service Desk Analyst

Senior Business Analyst

Credit Policy Analyst

Commercial Optimisation Analyst

Data Engineer

Pensions Administration - Senior Business Improvement Analyst

Business Insights Analyst

Senior Pension Project Analyst

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Essential Qualifications

More about the team

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