Support engineer mobile (northamptonshire) Work, Jobs in Gaddesby, Lec (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Field Service Engineer - Midlands
Dennis Eagle —North West Leicestershire
- £45,663.70 - £48,578.40 a year
- Monday to Friday
- Customer service
- Computer literacy
- Maintenance
- Employee assistance programme
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Field Service Engineer
Generator Power Ltd —Warwick
Carry out planned service and maintenance work on both hire fleet and customers equipment. Fault location, diagnosis and rectification to hire fleet and…
Quick apply
13d
Field Service Engineer
SHJ Medical & Lab Gas Specialists —Birmingham
Full, clean UK manual driving licence required. Engineering background, with at least 2 years’ experience as a Service Engineer or a time-served apprenticeship…
£35,000 - £45,000 a year
Quick apply
5d

I want to receive the latest job alerts for support engineer mobile (northamptonshire) in gaddesby, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support engineer mobile (northamptonshire) jobs near gaddesby, lec

Field Service Engineer jobs in East Of England Region

Field Service Engineer jobs in Bridgwater

Civil Service jobs in Devon

Customer Service No Experience Needed jobs in Leicester

Field Service Engineer jobs in Gainsborough Dn21

Field Service Engineer jobs in Durham

Support Engineer jobs in Whitehaven

Support Engineer jobs in Edinburgh

Support Engineer jobs in Fivehead

Engineer jobs in Sussex

Support Engineer jobs in Darwell Hole

Night Support Worker jobs in Coventry

Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

support engineer mobile (northamptonshire) jobs in gaddesby, lec

Support Engineer - Mobile (Northamptonshire)

Field Service Engineer - Midlands

More jobs to discover

I want to receive the latest job alerts for support engineer mobile (northamptonshire) in gaddesby, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected