COMPANY BACKGROUND:
SLINGCO is an award-winning supplier of high-quality tools and accessories for the installation and handling of cable, with over 40 years of industry heritage. We serve customers in over 70 countries worldwide from our head office in Lancashire, UK, and bases in Georgia, USA, and Bengaluru, India.
Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military – there’s no room for error. That’s why we do everything with the utmost care and precision.
We design and manufacture to the highest specifications and test to destruction. If our products don’t meet and exceed the most stringent national and international standards, they’re not good enough for our customers.
At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values.
LOCATION: Onsite at Slingco's Head Office in Rawtenstall, Lancashire
BENEFITS
£40,000 - £45,000 per annum
30 days’ annual leave including Bank Holidays, rising to 35 with service
Option to purchase up to 5 additional holidays
Hybrid working option for eligible roles
Enhanced employer pension contributions
Your birthday off every year
Life assurance cover worth 4x salary
Gym membership
Cycle to Work scheme
Employee loan scheme
Access to a confidential Employee Assistance Programme (EAP)
POSITION SUMMARY:
The Product Engineer will be responsible for technical support of released products throughout their lifecycle. The role focuses on maintaining product performance, SKU expansion, supporting VAVE and second sourcing activity, ownership of the technical content of production driven engineering changes, resolving product-related issues, while enabling Product Development Engineers to remain focused on New Product Development activities.
The role works closely with Manufacturing, Quality, Supply Chain, and Product Development teams to ensure products remain robust, manufacturable, cost-effective, and fit for ongoing production.
KEY DUTIES & RESPONSIBILITIES:
Released Product Support
Act as the technical support for products in their post production release lifecycle
Coordinate resolution of product, production, supplier, or field-related technical issues
Support the transition of products from development into sustaining ownership
Own the technical content of production driven engineering changes for released products
Product Variant & SKU Management
Support the introduction and management of product variants and SKU expansion activities
Ensure product configurations, documentation, and technical definitions remain accurate and controlled
Support assessment of the impact of variant proliferation on manufacturing, supply chain, quality, compliance, and engineering complexity
Drive standardisation, simplification, and effective configuration management across released product range
Compliance Testing & Product Conformity
Plan, coordinate, and manage ongoing compliance testing for released products as required
Define and coordinate any required re-testing, validation, or documentation updates following product or supply chain changes
Liaise with internal stakeholders, external test houses, and certification bodies to support compliance activities
Maintain compliance evidence, including test reports, certificates, declarations, and supporting technical documentation
Product Issue Resolution
Lead technical root cause investigations for released product related failures or recurring issues
Coordinate corrective and preventive actions with Manufacturing, Quality, Supply Chain, and Product Development teams
Drive actions to reduce repeat issues and improve product robustness
Second Source Development / VAVE Support
Support second sourcing activities of existing products and components through clarification of drawings, specifications, compliance requirements, and technical standards
Coordinate validation and qualification activities to ensure consistency with released designs
Ensure second source changes are assessed for product performance, manufacturability, quality, and compliance impact
Support VAVE activity for released products while ensuring changes remain aligned with product and compliance requirement
PERSON SPECIFICATION:
Pragmatic and solution-oriented approach to problem solving
Strong sense of ownership and accountability
Able to balance technical detail with business priorities
Comfortable working in a fast-paced, evolving engineering environment
Collaborative and proactive approach to cross-functional working
EXPERIENCE & QUALIFICATIONS:
Degree, HNC/HND, or equivalent experience in Mechanical Engineering or a related engineering discipline
Experience of working within a product engineering, current product engineering, design engineering, or manufacturing engineering environment
Ability to lead or support root cause investigations and structured problem-solving activities
Demonstratable experience of working cross-functionally with Manufacturing, Quality, Supply Chain, and Operations teams
Experience supporting second sourcing, supplier qualification, or supplier transition activities
Experience managing product variants, SKU expansion, or configuration complexity within a manufacturing environment
Strong organisational and prioritisation skills, with the ability to manage multiple concurrent activities
Strong communication skills with the ability to coordinate technical activities across departments and suppliers
