Supporting the Deputy People and OD Lead you will work in partnership with the operational managers and their teams, providing operational advice on people and OD matters in line with the needs of the business.
You will be forward thinking, operationally minded and informed by data using HRIS and workforce information systems to generate insight, monitor trends and support evidence-based decision making across the organisation . You will take shared accountability under the direction of the Head of People Services for the QE Facilities people strategy, providing guidance and operational advice on a range of matters to reach business focussed solutions. This will include operational advice and guidance relating to terms and conditions, absence, discipline, grievance, harassment and bullying, organisational change and ensuring consistent application of employment law.
To provide professional People and OD Support and advice to the organisation on a range of people and OD issues, to include but not limited to, attendance/absence management, disciplinary and grievance matters, performance issues, policy interpretation and advice, organisational change, and development, bullying and harassment, employment legislation matters, retention, maternity, paternity and parental leave matters, redeployment, probationary periods, and flexible working.
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Communication
Required to develop effective working relationships with colleagues throughout the organisation at all levels.
Required to regularly communicate highly sensitive and cont entious information effectively in writing and verbally with i ndividuals ( i.e., during disciplinary investigations or personal sickness meetings).
Work in partnership to develop and maintain effective relationships with staff side representatives including actively demonstrating an inclusive and consultative approach when dealing with all staff.
Policy & Organisational Development
To support the Head of People Services and Deputy People and OD Lead as required with organisational and group level projects and people policies, ensuring that they represent best practice, meet all appropriate employment legislation, drive improvements and effective people practices.
Employee Relations
Interpret regulations, standards, employment legislation and case law, providing effective operational advice and guidance.
To support all Employee Relations case work and associated panels, providing guidance and support and being responsible for ensuring the process is correctly administered.
HRIS, Workforce Metrics and Insight
Maintain and utilise HRIS / workforce systems ( e.g. ESR, rostering, absence and recruitment systems) to ensure data quality and accurate people records.
Produce regular workforce dashboards and reports covering key metrics such as sickness absence, turnover, vacancy rates, appraisal compliance, training compliance and workforce trends.
Judgement and analysis
Provide advice and support to managers on a wide range of complex or sensitive issues, working within policies and procedures
M aking judgements on a case-by-case basis.
Leadership
Use initiative, self-motivation and self-direction, to manage own workloads, projects and demands to ensure that work is delivered on time and meets quality and assurance standards.
Continually developing your professional knowledge and skills by keeping up to date with external trends and best practice in the areas of expertise and people more broadly.
