Service analyst Work, Jobs in Gedling, Ntt (with Salaries)

Service Desk Analyst (Fixed Term)
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Monday to Friday
- IT
- Communication skills
3d
Information Analyst
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- SQL
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Operational Analyst
AmTrust International —Nottingham
- Microsoft Excel
- Analysis skills
- Financial services
- Annual leave
23h
Procurement Analyst
Nottingham University Hospitals NHS Trust —Nottingham
- £32,073 - £39,043 a year
- Full-time
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Data Analyst
Flint Bishop —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Free parking
- Employee discount
Quick apply
People Solutions Analyst
Entain —Nottingham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Oracle
- SQL
- Continuous improvement
- Annual leave
3d
IT Systems Analyst
MHR INTERNATIONAL UK LIMITED —Nottingham
- Mentoring
- IT
- Communication skills
- Employee discount
- Referral programme
Business Analyst Manager
Metropolitan Thames Valley —Beeston
- £57,526 - £64,749 a year
- Full-time
- Team management
- Communication skills
Quick apply
10d
First Line Analyst 3
Computacenter —Nottingham
- Rotating shift
- Customer service
- Contracts
- IT
Brand Protection Analyst / Cyber-investigator
Potter Clarkson —Nottingham
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
Quick apply
QA Test Analyst
Games Workshop —Nottingham
- Hybrid work
- SQL
- Communication skills
- Negotiation
- Free parking
- Employee discount
I&C Billing Analyst
Yü Group —Nottingham
- £28,500 - £29,500 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
IT Service Desk Analyst
TheNottingham —Nottingham
- £26,000 - £31,000 a year
- Microsoft Office
- Communication skills
8d
ResChem QC Analyst Derby
ResChem Analytical Ltd —Derby
- Bachelor's degree
- Communication skills
- Employee assistance programme
Quick apply
Data Analyst
Derbyshire County Council —Matlock
- £32,347 - £34,317 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
- Annual leave
- Flexitime
1d
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
10d
Business Analyst - 12 month fixed term contract
MiningRemediation —Mansfield
- £47,047 a year
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Associate Business Analyst
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Senior Performance Analyst
Leicestershire Police —Leicester
- £49,716 - £54,696 a year
- Full-time
- Mentoring
- Leadership
10d

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service analyst jobs near gedling, ntt

Service Desk Analyst (Fixed Term)

University of Nottingham -
Nottingham

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Job details

Fixed term contract
£26,908 - £28,890 a year
3 days ago

Qualifications

IT
Communication skills

Full job description

Area
CDO Office

Location
Jubilee Campus

Salary
£26,908 to £28,890 per annum, depending on skills and experience.

Closing Date
Sunday 28 June 2026

Reference
DTS1743726

An exciting opportunity has arisen to join the University of Nottingham’s IT Service Desk during one of our busiest and most rewarding periods of the year. This is a fantastic opportunity for individuals who enjoy helping others, delivering excellent customer service, and making a real difference to students’ and staff’s day‑to‑day experience of University IT services.

We are seeking several temporary IT Service Desk Analysts on fixed-term contracts to support our students and staff during a period of service transition, which will extend into supporting the start of the 2026/27 academic year. This role will commence on 6th July 2026 and run until 30th November 2026.

Important eligibility information: This is a full-time role and due to GDPR requirements (which will involve accessing student data), current students are not eligible to apply. However, applications are welcome from graduates who have completed their studies. You will also be required to provide evidence of your right to work in the UK before commencing employment.

About the role:

As a member of the IT Service Desk, you will be a welcoming and reassuring first point of contact for students, applicants, and staff seeking IT support. Many of the people you help may be new to the University, so providing a calm, friendly, and professional service is key.

Your responsibilities will include:

Providing first-line IT support for queries and incidents raised by the University community via telephone and self-service channels
Supporting the University during major service disruptions, in line with Digital and Technology Services incident management procedures
Working closely with second‑line and senior Service Desk colleagues to ensure issues are properly resolved or escalated when needed
Accurately logging and updating all calls and requests using the University’s IT Service Management system
Undertaking any other duties appropriate to the grade and responsibilities of the role

About you:

You are someone who genuinely enjoys helping people and takes pride in delivering a great customer experience. You may not have extensive technical IT knowledge, but you are eager to learn and are confident in communicating with a wide range of people. You will bring:

Excellent interpersonal and communication skills
A patient, positive, and approachable manner
The ability to stay calm and organised in a busy environment
A proactive attitude and willingness to seek help or guidance when needed
A strong commitment to delivering a high-quality customer experience

Full training and ongoing support will be provided.

Working hours:

36.25 hours per week, Monday to Friday
The Service Desk operates between 08:00 and 18:00
Typical working hours for this role are 09:00–17:15, though some flexibility may be required to meet operational demands
The IT Service Desk may also operate on a weekend (date/timings TBC). Temporary staff will be expected to work on one of these days if required.

We anticipate that interviews for these roles will take place on Thursday 2nd and Friday 3rd July.

Please contact Simon Henshaw ([email protected]) if you have further questions about this role. Please note that applications sent directly to this email address will not be accepted.

Apply Now

Refine Your Search

service analyst jobs in gedling, ntt

Service Desk Analyst (Fixed Term)

Information Analyst

Operational Analyst

Procurement Analyst

Senior Complaints Insight Specialist

Data Analyst

People Solutions Analyst

IT Systems Analyst

Business Analyst Manager

First Line Analyst 3

Brand Protection Analyst / Cyber-investigator

QA Test Analyst

I&C Billing Analyst

IT Service Desk Analyst

ResChem QC Analyst Derby

Data Analyst

Service Desk Analyst

Business Analyst - 12 month fixed term contract

Associate Business Analyst

Senior Performance Analyst

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