It technician Work, Jobs in Glascoed, Mon (with Salaries)

IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
10d
Electricity Distribution - Network Technician
National Grid Electricity Distribution —Cwmbran
- £55,835 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Service Desk Technician
Osborne Clarke —Bristol
- Monday to Friday
- Azure
- Customer service
- Microsoft Office
1d

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Schools IT Technician
Chestnut Infrastructure Ltd —Hereford and Worcester
To provide 1st & 2nd line technical support to school customers via telephone, email, and remote support. UK Driving licence and access to a vehicle.
£26,500 a year
Quick apply
8d
IT Support Technician – First Line Support
Border Office Supplies and Systems —Hereford
As a *1st Line IT Support Engineer*, you will be the first point of contact for our customers, providing professional technical support and ensuring a positive…
Quick apply
21h

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IT Support Technician

Vishay -
Newport

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Job details

Qualifications

Microsoft Powerpoint
SCCM
Windows
Microsoft Office
ServiceNow

Full job description

Newport, UK, United Kingdom | IT Service Management

Job Description

Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization.
Ensuring the continual monitoring of systems and utilization
Ensuring or processing of all kind of tickets related to defects and incidents.
Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations.
Providing appropriate access rights for authorized users, and providing personalized services to users.
Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints.
A job at this level…
Provides routine technical maintenance in an assigned technical area (in production or logistics), with different machines. Or:
Serves with inbound, FAQ-based 1-st level customer service for incidents occurring on a regular base, for an assigned application, type of equipment, production line, etc.
Utilizes solution patterns (technical procedures, methods and tools, technical instructions) effectively.
Follows work instructions, maintenance and repair procedures as given to provide reliable service.
Documents work and results in the systems.

What you will do:

1st line support (Office and Shopfloor Users)
Installing Desktops and Laptops
Installing Software with SCCM and manually
Setup of new Users (Laptops and iPhones)
Handover of computers to new and existing Users
Working with ServiceNow ticket system (CMDB, Incidents and Requests)
Supporting the Business in BAU (Business as usual) activities
Assisting with IT good intake and disposal

Training Opportunities

Windows Operating systems (in house)
IT within a Business environment (in house)
Troubleshooting, solving of Problems (in house)
ups, Project involvement, presenting etc.)
CompTIA+ Basic IT qualifications for IT Support (External)
Office 365 course (Word, Excel, Power Point etc.) (External)

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it technician jobs in glascoed, mon

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