Desk engineer Work, Jobs in Glasgow, Glg (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
2d
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
10d
End User Support Technician
Thales —Glasgow
- Weekend availability
- Windows
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Senior IT End User Computing Engineer
Circle Health Group —Glasgow
- Up to £50,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Travel
- Employee discount
- Life insurance
4d
On-site Support Engineer
Getronics —Glasgow
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Referral programme
Geotechnical Engineer
Amey Ltd —Motherwell
- Part-time
- Annual leave
Quick apply
Geo-environmental Consultant
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Engineering
- Travel
- Organisational skills
4d
Helpdesk Administration Apprentice
Mitie —Glasgow
- £17,056 a year
- Full-time
- No experience needed
- Business
Geo-Environmental Engineer
Evan Craig —Glasgow
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Engineering Geologist
Jacobs —Glasgow
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Principal or Senior Heritage Consultant
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Master's degree
- Driving
Python Lead Software Engineer - Credit Technology
JPMorganChase —Glasgow
- Full-time
- Computer Science
- Engineering
- System design
5d
Air Conditioning Engineer
Thermatic Group —Glasgow
- Overtime
- Remote
- Maintenance
- Plumbing
- Employee assistance programme
- Referral programme
Quick apply
Senior Geo-Environmental Engineer
BakerHicks —Glasgow
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Senior Aquatic Ecologist
AECOM —Glasgow
- Full-time
- Hybrid work
Principal Water Quality Scientist/ Modeller
AECOM —Glasgow
- Full-time
- Hybrid work
- Master's degree
- Project management
- Scripting

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Service Desk Engineer - Glasgow
Accenture —Glasgow
Looking to resolve a high volume of calls at first point of contact. Taking ownership of customer issues ensuring the tickets are resolved within a timely…
End User Support Technician
Thales —Glasgow
The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day,…

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desk engineer jobs near glasgow, glg

First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year
2 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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desk engineer jobs in glasgow, glg

First Line Desktop and Network IT Support Engineer.

Service Desk Engineer - Glasgow

Administrator (Support & Operations)

End User Support Technician

Senior IT End User Computing Engineer

On-site Support Engineer

Geotechnical Engineer

Geo-environmental Consultant

Helpdesk Administration Apprentice

Geo-Environmental Engineer

Engineering Geologist

Principal or Senior Heritage Consultant

Python Lead Software Engineer - Credit Technology

Air Conditioning Engineer

Senior Geo-Environmental Engineer

Senior Aquatic Ecologist

Principal Water Quality Scientist/ Modeller

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