digital customer support apprentice Work, Jobs in glasgow, glg (with Salaries)

Digital Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Digital Customer Support Apprentice
QA Apprenticeships —Glasgow
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Service Desk Apprentice
Foreign, Commonwealth & Development Office —East Kilbride
- £29,500 a year
- Full-time
- Customer service
- DevOps
- Presentation skills
- Annual leave
9d
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £16,000 a year
- Full-time
2026 Chubb Apprenticeship Programme: Claims & Operations, Glasgow
Chubb —Glasgow
- No experience needed
- English
- Organisational skills
Administration Apprenticeship
Hymans Robertson LLP —Glasgow
- £24,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Graduate Apprentice - Accountancy
Gallagher —Glasgow
- Full-time
- English
- Bachelor's degree
- Accounting
- Employee stock purchase plan
- Life insurance
Apprentice Sales Assistant
Savers —Drumchapel
- £9.75 - £9.95 an hour
- Full-time
- Employee assistance programme
- Sick pay
3d
Apprentice Service Technician
Carrier —Paisley
- From £20,000 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
Graphic Designer
Lockheed Martin Corporation —Helensburgh
- Full-time
- Hybrid work
- Master's degree
- University
- Communication skills
- Employee assistance programme
- Employee discount
10d
Mechanical Fitter - Assembly
Celeros Flow Technology —Glasgow
- Communication skills
- Mechanical knowledge
- Employee assistance programme
3d
SHE Advisor
M Group —Grangemouth
- Overtime
- Microsoft Office
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
4d
Mechanical Fitter & Service Engineer
Celeros Flow Technology —Glasgow
- Communication skills
- Employee assistance programme
12d
Environment & Sustainability Manager
M Group —Bellshill
- Management
- Project management
- Travel
- Annual leave
- Employee assistance programme
3d

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Digital Customer Support Apprentice
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digital customer support apprentice jobs near glasgow, glg

Digital Support Apprentice

QA Apprenticeships -
Glasgow

Apply Now

Job details

Full-time
£18,000 a year
4 days ago

Benefits

Company pension
Transport links

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Organisational skills
Computer skills

Full job description

Why Harper McDermott?
One of Scotland’s largest debt solutions providers, based in Glasgow city centre and incorporated in 2016. Due to the continuous growth experienced by the company over the last 6 years and expected future growth we have a vacancy for a full time Digital Support Apprentice.

What's involved?
The main role of the apprentice will be to support their debt advice and insolvency teams in their management and debt payment plans. All tasks must be undertaken ensuring that the company’s focus on providing an excellent level of customer service is always maintained, with an emphasis on meeting and exceeding the expectations of our customers and other stakeholders.

Responsibilities:

Operating as first response to queries and directing customers to the appropriate teams.
Working through reports to AiB/creditors/debtors using our internal Hubsolve, Excel and Outlook to manage these.
Inputting case and customer information into the internal CRM system – Hubsolve.
Using the Astra Sales CRM system to file and manage client documents and sale notes, alongside managing documents and customer details.
Weekly reporting on KPIs using Excel and collating this to internal staff.
Completion of all work in line with internal processes and legislation.
Observe complete confidentiality on every occasion to protect client and employee information in line with Data Protection laws.
Using Microsoft Packages such as Word, Excel and Outlook for email correspondence.

What do they need from you?

Strong organisational skills – being able to work effectively on your own initiative as well as part of a team.
Attention to detail.
Basic computer skills.

Salary: £18,000 per annum.

Working week: 37.5 hours per week, Monday to Friday. Standard working hours are 8:30am – 5:00pm, with two late shifts per week on a rota basis until 8:00pm. Your working hours will be adjusted accordingly to ensure you work a total of 37.5 hours per week

Benefits:

Supportive environment for an apprentice.
Friendly office environment.
City centre location close to transport links.
Dynamic forward-thinking company.
Company pension.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

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Digital Support Apprentice