LendInvest is the UK’s leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone.
A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £9 billion of mortgages, put thousands of new or improved homes into the UK housing market, and successfully launch on the London Stock Exchange. We have big plans to continue growing the business, our products, our technology, and our people.
We operate a hybrid working policy across our business to ensure we offer flexibility that is balanced with in-person collaboration. Our teams spend three days per week in the office and two days working remotely.
About your work
As the Operations Manager for Development Finance, you will lead and scale the portfolio management function for the UK’s leading property FinTech. Reporting directly to the Director of Operations, you will be responsible for the operational excellence, risk management, and overall performance of our development loan book.
While you will maintain ultimate accountability for the portfolio from Origination to Redemption, your primary focus will be on leading a high-performing team of Portfolio Managers, optimising internal workflows and managing high-level escalations. You will act as the key bridge between the portfolio team, Credit Risk, Treasury, and the Executive leadership, ensuring that our capital is deployed safely, efficiently, and at scale.
Key Responsibilities
Formally line-manage, mentor, and develop a team of Portfolio Managers, managing capacity planning and workflow allocation across the team.
Manage new opportunities from Origination, running the required credit searches and liaising with Credit to obtain formal Credit Approval to proceed.
Instructing professionals and ensuring that they are receiving the appropriate information for them to compile their reports, reviewing each report upon receipt and liaising with Credit Underwriters for further sign-off.
Proactively manage facilities through due diligence to completion, acting as a main contact for the Borrower, Professionals and Internal Stakeholders.
Take direct ownership of a high-value portfolio of development loans, overseeing the full lifecycle from first drawdown to final redemption
Lead the review and processing of complex monthly drawdown requests, critically analyzing Monitoring Surveyor reports and cost-to-complete forecasts
Monitor project covenants and milestones, proactively identifying and escalating potential breaches or delays to the Operations Manager
Build and maintain strong relationships with borrowers, project managers, and monitoring surveyors through regular interaction and site visits
Manage the facility amendment and extension process for your portfolio, preparing technical papers for Credit Committee approval
Oversee construction security requirements, ensuring all insurance policies and warranties remain valid throughout the build
Maintain 100% accuracy within the internal credit management system, including cash flow forecasts and sales exit plans
Act as a technical mentor to Portfolio Associates, providing guidance on complex construction issues and professional service standards
Partner with the Treasury and Finance teams to ensure accurate reporting on funding line utilization and portfolio performance
Partner with the Product and Technology teams to design, test, and implement internal automation tools and Salesforce enhancements to streamline the monthly drawdown and monitoring processes.
About you
Extensive experience in a portfolio management or monitoring role with a specialist development finance lender
Deep technical understanding of the construction process, including planning, building regulations, and QS reporting
Proven ability to critically assess development appraisals and construction budgets to identify potential overruns or risks
Strong relationship management skills with experience dealing with professional developers and technical consultants
Exceptional attention to detail and a commitment to maintaining accurate, real-time data across large portfolios
High level of proficiency in Excel and experience using Salesforce or similar portfolio management software
A dispassionate and independent thinker who can remain objective when assessing project delays or cost increases
Strong problem-solving skills with a "solutions-focused" approach to managing distressed or challenging cases
Benefits & perks
Competitive salary + company bonus scheme
Hybrid working policy
️ 25 days holiday (increasing with the length of service)
Private healthcare
Enhanced parental leave
Matched pension contributions up to 4%
Critical illness cover
Employee Assistance Programme & Mental Health support
Life assurance
Regular performance reviews to promote a culture of growth and development
Leadership training for managers
Give as you earn scheme for charitable donations
Support for attending conferences and professional learning & development
Discounts via Perkbox
Cycle to work scheme
YellowNest Childcare
Electric car loan scheme
Monthly socials & annual offsite
Diversity, Inclusion & Belonging at LendInvest
At LI we believe in bringing your whole selves to work, we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds, perspectives and skills.
We are happy to discuss and implement reasonable adjustments to support candidates throughout the recruitment process.
