Technical business support consultant Work, Jobs in Glasgow, Glg (with Salaries)

Technical Business Support Consultant
Northern Marine Group —Glasgow
- Customer service
- Business
- Communication skills
Consultant/Senior Consultant Technical Business Analyst
Capgemini —Glasgow
- Hybrid work
Onboarding Calculations Consultant
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Maths
- Employee discount
Quick apply
Senior Application Support Consultant
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
1d
Junior User Researcher - Associate Consultant - Digital Excellence
Capgemini —Glasgow
- Hybrid work
- Bachelor's degree
- Psychology
- Agile
Onboarding Calculations Consultant
Legal & General Investment Management —Glasgow
- Hybrid work
- Maths
- Employee discount
Senior Procurement Consultant (Corporate IT & Telco)
Iberdrola Group —Glasgow
- Up to £58,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- No degree
- Annual leave
- Employee discount
Procurement Consultant
Iberdrola Group —Glasgow
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- No degree
- Contracts
- Annual leave
- Employee discount
Agile Business Analyst (IT)
CalMac Ferries Limited —Gourock
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Annual leave
14h
Consultant - Delay Analysis
HKA —Glasgow
- Hybrid work
Quick apply
1d
Assistant Project Manager
Morris & Spottiswood —Glasgow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Rutherglen
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Principal Consultant - Business Case & Project Finance
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply
Operational Technology Cyber Security Consultant (All Levels)
Amentum —Glasgow
- Full-time
- Travel
- Communication skills
- Employee assistance programme
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Rutherglen
- £3,800 a month
- Full-time
- Sales
Quick apply
IT Applications Consultant
Iberdrola Group —Glasgow
- From £59,200 a year
- Project management
- Bachelor's degree
- IT
- Annual leave
- Employee discount
12d
Senior Heritage Consultant - Glasgow or Edinburgh
WSP —Glasgow
- Part-time
- Hybrid work
- Business development
- Project management
- Leadership
- Flexitime
- Work from home
Senior Onboarding Calculations Consultant
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
- Employee discount
Quick apply
Consultant - Quantum Claims and Disputes
HKA —Glasgow
- Hybrid work
Quick apply
7d
Managing Consultant/ Senior Manager- Technical PM
Capgemini —Glasgow
- Hybrid work
- Presentation skills
- Leadership

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Technical Business Support Consultant

Northern Marine Group -
Glasgow

Apply Now

Job details

Benefits

Cycle to work scheme

Qualifications

Customer service
Technical support
Business
Communication skills

Full job description

The purpose of the Technical Business Support Consultant role is to support and maintain our internal and client-facing booking systems across multiple countries and currencies. The implementation and support of client-facing technical products drives the digitalisation strategy of the company by increasing adoption of new digital products.

The tasks and responsibilities are wide and varied with different degrees of complexity making this unit a hot spot for personal development and gaining an in depth understanding of how the business operates and seeing the full cycle of work first-hand. The role ensures the accurate flow of transactional data from all reservation platforms our customer financial and reporting systems.

Key Responsibilities

Technical Business Support is responsible for these core areas in the business

System admin for online customer booking systems:

Atriis, Cytric and Concur self-booking
Evolvi, Trainline, Conferma & Silverrail
External and internal customer support for these systems
Onboarding new external customers onto Clyde technology systems
Supporting Clyde Travels own proprietary Consort system

GDS Management and workflows:

Supporting GDS booking scripts/smart-flows
Working with online automation systems such as Compleat or IQCX
Documenting processes and creating consistency in workflows
Setting up new internal users across all Clyde agent booking systems
Supporting NDC workflows and queries
Supporting internal customers with GDS product or workflow queries
Rolling out new product enhancements across the business

Travel technology product management:

Reviewing new technical solutions and implementing where agreed
Evolving Clyde's in-house Consort proprietary booking platform
Recognising opportunities to creating efficiencies on current processes
Collaborating with other departments to drive efficiencies across the business

Secondary responsibilities:

Ensure all booked transactions flow into invoicing system in a timely and accurately manner
Diagnose and troubleshoot problems with all travel booking platforms
Reacting to system errors through various report checks
Make recommendations for process improvement for online and agent processes
Manage any technical supplier failure/disruption or notifications

Candidate Requirements

Essential

Previous experience within a technical support/corporate reservations function
Knowledge and experience of the GDS and OBTs is highly
Excellent communication skills
Problem solving skills
Customer Service skills

Desirable

SVQ / National Diploma/Certificate in a business discipline preferred, minimum sound Higher Education.
Experience of dealing with BSP/ARC will greatly benefit the job
Previous experience implementing customer onto online booking technology
Previous experience supporting travel technology products
Previous experience working within the Marine or Energy travel industry

Apply Now

Refine Your Search

technical business support consultant jobs in glasgow, glg

Technical Business Support Consultant

Consultant/Senior Consultant Technical Business Analyst

Onboarding Calculations Consultant

Senior Application Support Consultant

Junior User Researcher - Associate Consultant - Digital Excellence

Onboarding Calculations Consultant

Senior Procurement Consultant (Corporate IT & Telco)

Procurement Consultant

Agile Business Analyst (IT)

Consultant - Delay Analysis

Assistant Project Manager

JUNIOR SALES CONSULTANT

Principal Consultant - Business Case & Project Finance

Operational Technology Cyber Security Consultant (All Levels)

JUNIOR SALES ADVISOR

IT Applications Consultant

Senior Heritage Consultant - Glasgow or Edinburgh

Senior Onboarding Calculations Consultant

Consultant - Quantum Claims and Disputes

Managing Consultant/ Senior Manager- Technical PM

I want to receive the latest job alerts for technical business support consultant in glasgow, glg

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