web Work, Jobs in glasgow, glg (with Salaries)

Customer Assistance Support
iomart —Glasgow
- £26,500 a year
- Full-time
- IT
- Communication skills
1d
Software Support Analyst
CGI —Glasgow
- Full-time
- Azure
- DevOps
- Communication skills
Quick apply
Technical Support Assistant (F/T 37.5h)
Fitshop UK Limited —Glasgow
- £24,785 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Freelance Web Developer
Digital Footprints —Glasgow
- Remote
- JavaScript
- HTML
Quick apply
Support Analyst
GAP Group —Glasgow
- Full-time
- Organisational skills
- IT
- In-person
Software Engineer (React)
CGI —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- JavaScript
- Travel
Quick apply
Web Content Editor
Gallagher —Glasgow
- Organisational skills
- Communication skills
- HTML
- Employee stock purchase plan
- Life insurance
Applications Support Developer (PHP)
Fleet Alliance —Glasgow
- From £50,000 a year
- Oracle
- SQL
- JavaScript
- Gym membership
Quick apply
Graphic Designer - Signage
Network Signs Scotbond Ltd —Glasgow
- From £12.71 an hour
- Full-time
- Presentation skills
- In-person
Quick apply
1d
Junior System Integration Test Engineer
Motorola Solutions —Glasgow
- Full-time
- Java
- No degree
- Software development
Python Developer
Bounteous —Glasgow
- Full-time
- Computer Science
- Engineering
- System design
Tech Lead, Web Core Product & Chrome Extension - Glasgow, United Kingdom
Speechify —Glasgow
- Remote
- JavaScript
- Communication skills
12d
Marketing Executive
Celtic Football Club —Glasgow
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
10d
C# Software Engineer
Motorola Solutions —Glasgow
- Full-time
- Analysis skills
- No degree
- Software development
- Employee stock purchase plan
- Employee assistance programme
Lead Software Engineer - Python
JPMorganChase —Glasgow
- Full-time
- SQL
- AI
- Python
Java Fullstack Developer
Capgemini —Glasgow
- DevOps
- Java
- SQL
Automation Test Engineer
Motorola Solutions —Glasgow
- Full-time
- Java
- No degree
- Travel
- Employee stock purchase plan
- Employee assistance programme
Test Automation Engineer
Motorola Solutions —Glasgow
- Full-time
- Hybrid work
- Java
- SQL
- No degree
- Employee stock purchase plan
- Employee assistance programme
Graduate Software Engineer
Motorola Solutions —Glasgow
- Full-time
- Remote
- Engineering
- Windows
- Java
- Employee stock purchase plan
- Employee assistance programme
8d
Software Engineer, Data Infrastructure & Acquisition - Glasgow, United Kingdom
Speechify —Glasgow
- Remote
- Doctoral degree
- Computer Science
- Master's degree
13h

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Customer Assistance Support

iomart -
Glasgow

Apply Now

Job details

Full-time
£26,500 a year
1 day ago

Qualifications

IT
Communication skills

Full job description

What you'll be doing::

This is an exciting opportunity to kickstart your career in tech support, working in a fast-paced environment where no two days are the same. You’ll gain hands-on experience supporting a wide range of hosting, domain, and email technologies, developing your technical expertise while delivering an excellent customer experience.

As part of a collaborative and supportive team, you’ll play a key role in diagnosing and resolving customer issues, building your problem-solving skills and confidence along the way. You’ll also have the opportunity to contribute ideas for improvement, learn from experienced colleagues, and develop a strong foundation for a career in technology.

Investigate and resolve a high volume of technical queries (approx. 50 per day), following established processes to identify and implement appropriate solutions across, Web Hosting, Domain Management & Email Services
Gain practical experience performing technical maintenance across a variety of systems and technologies
Monitor, prioritise, and manage the support ticket queue to ensure timely resolutions in line with SLAs
Communicate with customers via phone, email, and live chat, providing clear and friendly updates on their queries
Take ownership of customer issues from start to finish, ensuring a positive customer experience
Learn to identify and escalate complex or critical issues to senior team members where required
Collaborate with internal teams to share updates on customer issues, escalations, and potential opportunities
Support the maintenance and improvement of internal documentation and processes
Complete administrative tasks accurately, building strong attention to detail
Identify opportunities to improve processes and contribute ideas to enhance service delivery
Spot potential add-on sales opportunities and pass these to the relevant teams
Take on additional responsibilities as you grow in the role and develop your skillset

We want to hear from you if you::

You have a passion for technology and are keen to build a career in a technical support or engineering environment
You have a good foundational understanding of IT concepts, particularly in areas such as web hosting, domains, or email technologies (through education, self-learning, or experience)
You’re a strong communicator, able to explain technical information clearly and confidently to a range of customers
You enjoy problem-solving and are motivated to investigate issues, find solutions, and continuously learn
You’re proactive and able to use your initiative when working through challenges
You have great attention to detail and can manage multiple tasks in a fast-paced environment
You’re customer-focused, with a genuine desire to provide a positive and helpful experience
You work well as part of a team and are happy collaborating with colleagues across different functions
You’re eager to learn, develop your skills, and grow within a supportive technical team

Experience with tools such as cPanel or Plesk is a bonus, but not essential—we’ll support you in developing these skills

What's in it for me?:

£26,500 per year + benefits

Who you'll be doing it for::

Iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally.

We have over 25 years expertise in data centre and cloud services
Over 600 skilled professionals and turnover over £143m
Our HQ is in Glasgow and offices across the UK.
We provide critical services across all public and private sectors

What to do next::

Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please feel free to contact me on [email protected]

We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.

Apply Now

Refine Your Search

web jobs in glasgow, glg

Customer Assistance Support

Software Support Analyst

Technical Support Assistant (F/T 37.5h)

Freelance Web Developer

Support Analyst

Software Engineer (React)

Web Content Editor

Applications Support Developer (PHP)

Graphic Designer - Signage

Junior System Integration Test Engineer

Python Developer

Tech Lead, Web Core Product & Chrome Extension - Glasgow, United Kingdom

Marketing Executive

C# Software Engineer

Lead Software Engineer - Python

Java Fullstack Developer

Automation Test Engineer

Test Automation Engineer

Graduate Software Engineer

Software Engineer, Data Infrastructure & Acquisition - Glasgow, United Kingdom

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