Customer base manager Work, Jobs in Glastonbury, Som (with Salaries)

Customer Base Manager
Truespeed Communications Ltd —Bath
- £50,000 - £55,000 a year
- Hybrid work
- Free parking
- Life insurance
8h
Manager, Partnership Delivery
Liverpool Football Club —Street
- Full-time
- Microsoft Powerpoint
- Customer service
- IT
- Employee assistance programme
- Employee discount
4d
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Events Manager
Pasture Restaurant —Bristol
- £33,000 - £49,500 a year
- Full-time
- Hybrid work
- Administrative experience
- Guest services
- Restaurant
- Employee assistance programme
Quick apply
Customer Service / Account Manager - Print Company
Carly Press —Wellington
- £26,702 - £33,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
Operations Manager
Hotel Indigo Bath —Bath
- £45,000 - £50,000 a year
- Full-time
- Hotel
- Restaurant
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
Hire Manager
Travis Perkins —Shepton Mallet
- Full-time
- Customer service
- Leadership
- Employee discount
7d
Business Development Manager (BDM) - Wells - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Wells
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Bath - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Bridgwater
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Retail Sales Advisor - Taunton
Oak Furnitureland —Taunton
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Product Manager
Eden Conveyancing —Bristol
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- Leadership
- Annual leave
Quick apply
8d
Partnership Development Manager
WPA (Western Provident Association) —Taunton
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Referral programme
Quick apply
3d
Customer Success Manager
Fathom —Bristol
- Hybrid work
- Sales
- APIs
- Communication skills
Quick apply
6h
Team Manager South Somerset
Somerset Council —Yeovil
- £54,282 a year
- Full-time
- Hybrid work
- Annual leave
4d
Business Development Manager (BDM) - Yeovil - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Yeovil
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Progression and Performance Coach
National Grid —Bristol
- £36,343 - £39,549 a year
- Mentoring
- Organisational skills
- Teaching
4d
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Bristol
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager
Bristol Waste Company —Bristol
- £41,257 a year
- Full-time
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Store Manager - Taunton
Oak Furnitureland —Taunton
- £50,000 - £60,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme

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Customer Base Manager

Truespeed Communications Ltd -
Bath

Apply Now

Job details

£50,000 - £55,000 a year
8 hours ago

Benefits

Free parking
Company pension
Life insurance
On-site parking

Qualifications

Email marketing
Telecommunication
HubSpot
Copywriting

Full job description

Help us grow and retain a truly better broadband experience

At Truespeed, were building the future of broadband across the South West with our rapidly growing full-fibre network. Were already connecting over 40,000 customers across more than 180,000 homes, and were continuing to expand bringing faster, more reliable broadband to communities across the region.

Were proud of the customer experience we deliver, but as competition increases, our focus is on

keeping customers engaged, loyal and maximising the value they get from their Truespeed experience.

Were looking for a Customer Base Manager to help us improve retention, increase customer value and deliver smarter, more effective customer communications throughout the lifecycle.

This is a hands-on CRM and customer marketing role where youll take ownership of campaigns from early customer engagement through to renewal and retention. Youll combine data, insight and creativity to improve performance and help Truespeed continue to compete as a challenger brand.

What youll be doing

Build, manage and optimise CRM campaigns using HubSpot (or a similar platform)
Create automated and triggered customer journeys, including renewals, end-of-contract communications, upsell/cross-sell activity and engagement campaigns
Write clear, engaging customer communications and improve performance through testing and optimisation
Monitor campaign results and use data insights to improve engagement and retention
Support customer lifecycle marketing activity and identify opportunities to reduce churn
Work closely with Marketing, Sales, Customer Service, Data & Analytics and Technical teams to improve customer experience and campaign effectiveness

What were looking for

Youll have experience in a CRM, customer marketing or email marketing role, with the ability to manage campaigns from planning through to delivery and optimisation.

Youll ideally have:

Hands-on experience using a CRM platform such as HubSpot, including workflows, automations and campaign delivery
Experience with customer lifecycle marketing and segmentation
Strong copywriting skills with excellent attention to detail
A data-driven approach, using insight to improve campaign performance
Experience running tests and optimising customer communications
The ability to manage multiple priorities in a fast-moving environment

Experience in telecoms, broadband, subscription services or a similar customer lifecycle business would be an advantage.

Youll be someone who is:

Hands-on, organised and delivery-focused
Curious and always looking for ways to improve
Commercially aware and customer-focused
Comfortable collaborating across different teams
Excited by the opportunity to help grow a challenger brand

Why join us?

Youll be joining a growing challenger brand where your work will have a direct impact. This is an opportunity to shape how we communicate with thousands of customers, improve retention and help more communities experience truly better broadband.

Our benefits package includes:

Hybrid working
Pension scheme
Life insurance
Access to a full suite of employee benefits covering health, lifestyle and financial wellbeing, including 24/7 online GP access
Free onsite parking

Ready to Apply?

Were reviewing application on a rolling basis, so we encourage early submissions.

Were proud to be building a diverse and inclusive team at Truespeed, where people can bring their whole selves to work and feel supported to do their best. We value the unique perspectives, experiences and ideas that every individual brings, and we believe this makes us stronger as a business. We welcome applications from all backgrounds and are committed to creating a fair and inclusive recruitment experience for everyone.

Please note: You must have valid authorisation to work in the United Kingdom, as we are unable to offer sponsorship for this position.

No agencies, please.

Apply Now

Refine Your Search

customer base manager jobs in glastonbury, som

Customer Base Manager

Manager, Partnership Delivery

Customer Success Manager

Events Manager

Customer Service / Account Manager - Print Company

Operations Manager

Hire Manager

Business Development Manager (BDM) - Wells - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (BDM) - Bath - Circa 41k Basic - 53k OTE Uncapped

Retail Sales Advisor - Taunton

Product Manager

Partnership Development Manager

Customer Success Manager

Team Manager South Somerset

Business Development Manager (BDM) - Yeovil - Circa 41k Basic - 53k OTE Uncapped

Progression and Performance Coach

Retail Sales Advisor - Yeovil

Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped

Business Development Manager

Store Manager - Taunton

I want to receive the latest job alerts for customer base manager in glastonbury, som

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