Entry level service Work, Jobs in Gloucester, Eng (with Salaries)

Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
Analyst - Accounts Payable
Wesco —Gloucester
- Full-time
- Maths
- Bachelor's degree
- Data entry
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
Member Support Specialist – Nights & Weekends
Bond OpCo, LLC —Trellech
- 8 hour shift
- Continuous improvement
- Data entry
- In-person
- Annual leave
- Flexible schedule
11d
Service Technician Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Maintenance
- English
- Driving
Bookkeeper & Payroll Assistant
FSC Accountants Ltd —Gloucester
- £26,000 - £30,000 a year
- Part-time
- In-person
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Junior Project Manager
Roke —Gloucester
- Full-time
- Project management
- No degree
- Organisational skills
12d
Species Recovery Officer
Forestry England —Coleford
- £33,854 a year
- Part-time
- English
- Free parking
- Employee discount
Accounts Assistant
HR Star —Cheltenham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- QuickBooks
- Free parking
Quick apply
Assistant Practitioner, Band 3- Lung Function & Sleep
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
3d
Prisoner Custody Officer
Serco Plc —Cheltenham
- £23,402 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Annual leave
Service Technician Apprenticeship
Calex UK —Cheltenham
- Full-time
- Maintenance
- English
- Driving
Junior Project Manager
Roke Manor Research Limited —Gloucester
- No degree
- Organisational skills
- Time management
12d
Programmes Facilitator - Gloucester (South West)
HM Prison & Probation Service —Gloucester
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
3d
Trainee Customer Service Advisor
Foxtons —Worcester
- £24,000 - £26,000 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
2d
Data Co-ordinator, Band 2- Trauma and Orthopaedics
Gloucestershire Hospitals NHS Foundation Trust —Cheltenham
- £25,272 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
11d
Probation Services Officer - Gloucestershire Probation Delivery Unit
HM Prison & Probation Service —Gloucester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
9d
Entry Level Credit Control - Worcester
Foxtons —Worcester
- £26,000 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
4d
Assistant Quality Lead- Change Control, Band 5
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £32,073 - £39,043 a year
- Full-time
- IT
Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Customer service
- English
- Travel

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entry level service jobs near gloucester, eng

Digital & AI Support Apprentice

QA Apprenticeships -
Hereford

Apply Now

Job details

Full-time
£17,000 a year

Qualifications

Driving Licence
Customer service
GCSE
Windows
Driving
IT support
Computer networking
Mac OS
IT
Communication skills
Active Directory

Full job description

Employer description:

JFC IT Solutions provide comprehensive IT support services to a wide range of business clients. We focus on delivering reliable, friendly, and proactive technical support, helping our customers keep their systems running smoothly.

Overview:

We are looking for an enthusiastic and motivated First-Line IT Support Technician Apprentice to join our team as part of the Digital & AI Support Level 3 apprenticeship. This is a fantastic opportunity for someone looking to start their career in IT and digital support while developing modern, in-demand skills.

In this role, you will act as the first point of contact for customers requiring IT and digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot.

You will learn how to diagnose and resolve common technical issues, support customer success, manage digital information securely, and help users improve productivity through modern workplace technologies. Alongside technical skills, you’ll develop strong communication, documentation, and customer service skills, ensuring users receive a positive and professional support experience.

This apprenticeship is ideal for someone who is eager to learn, enjoys helping people, and wants to build a long-term career in digital support, IT services, and AI-enabled workplaces.

Responsibilities:

First-Line Support: Act as the initial point of contact for clients reporting technical issues via phone, email, or ticketing systems.
Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to:
- Hardware (PCs, laptops, printers)
- Operating systems (Windows, macOS)
- Software applications (including Microsoft 365 / Office)
User Management: Assist with basic user administration tasks, such as:
- Setting up new user accounts
- Password resets
- Managing security group access within Active Directory and Microsoft 365
Documentation: Accurately log support requests, actions, and resolutions within the ticketing system and contribute to internal knowledge base articles.
Hardware Setup: Assist with the preparation, installation, and deployment of new hardware and software for clients.
Customer Service: Provide a professional, friendly, and patient approach at all times, ensuring a high level of customer satisfaction.

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.

GCSE Maths and English (or equivalents) at grades 3+ (D or above).

Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Desirable skills:

It would be beneficial if candidates have some experience or knowledge of:

Hardware
Networking
Software & security
ICT administration

The successful candidate will:

Have a genuine interest in IT and technology
Be enthusiastic and eager to learn
Communicate clearly and confidently with customers
Be well organised with good attention to detail
Show motivation, a positive attitude, and a willingness to develop technical skills
Full UK driving licence

Working hours: 40 hours per week, Monday to Friday.

Benefits:

Practical, hands-on experience in a real IT support environment

Ongoing training and development
Supportive team environment with opportunities for progression

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

entry level service jobs in gloucester, eng

Digital & AI Support Apprentice

Analyst - Accounts Payable

Support Engineer

Member Support Specialist – Nights & Weekends

Service Technician Apprenticeship – Johnsons Mazda Gloucester

Bookkeeper & Payroll Assistant

Junior Project Manager

Species Recovery Officer

Accounts Assistant

Assistant Practitioner, Band 3- Lung Function & Sleep

Prisoner Custody Officer

Service Technician Apprenticeship

Junior Project Manager

Programmes Facilitator - Gloucester (South West)

Trainee Customer Service Advisor

Data Co-ordinator, Band 2- Trauma and Orthopaedics

Probation Services Officer - Gloucestershire Probation Delivery Unit

Entry Level Credit Control - Worcester

Assistant Quality Lead- Change Control, Band 5

Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester

I want to receive the latest job alerts for entry level service in gloucester, eng

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