Head of Work, Jobs in Gloucester, Gls (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Managing Director
Brusco Food Group —Evesham
- From £100,000 a year
- Full-time
- Microsoft Outlook
- Data analysis skills
- Bakery
- Free parking
- Health & wellbeing programme
Quick apply
4d
Head of Futures
Haberdashers' Monmouth School —Monmouth
- £39,605 - £45,864 a year
- Full-time
- Bachelor's degree
- IT
- In-person
- Free parking
- Life insurance
Quick apply
9d
Estate Agent Selling Luxury Homes
Fine & Country —Gloucester
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Project Delivery Lead - NatSec
CloudSecure Ltd —Cheltenham
- £50,000 - £76,000 a year
- Full-time
- Project management
- Organisational skills
- Software development
- Annual leave
Quick apply
8d
Head of Partnerships & Social
HYDRO UK Limited —Gloucester
- £26,000 - £28,000 a year
- Full-time
- Social media management
- Bachelor's degree
- In-person
Quick apply
Supervisor
Lindt Careers —Gloucester
- Bar
- Analysis skills
- IT
Head of PATA Managed Groups
PATA —Gloucester
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Teaching
- Health & wellbeing programme
- Sick pay
Quick apply
SQL Analyst
Ecotricity —Stroud
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Mentoring
- Free parking
- Employee discount
Quick apply
12d
Head of Technical - Food Manufacturing
NEWBERRY INTERNATIONAL PRODUCE LTD —Ledbury
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Free parking
Quick apply
10d
Head of Community Engagement
Gloucester Rugby —Gloucester
- £35,000 - £40,000 a year
- Weekend availability
- Microsoft Office
- Business development
- First Aid Certification
- Free parking
- Employee discount
Quick apply
10d
Retail Assistant
The Range —Gloucester
- Up to £12.71 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
Quick apply
7d
Premium Property Estate Agent
Fine & Country —Cheltenham
- £8,000 - £120,000 a year
- Remote
Assistant Food and Beverage Manager
Valor Hospitality —Gloucester
- Employee assistance programme
- Employee discount
Quick apply
Travel Sales Consultant
Trailfinders —Cheltenham
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Senior Facilities Manager
Support Hub - Office —Cheltenham
- Full-time
Quick apply
5d
Governance & Compliance Services Manager
Hazlewoods —Cheltenham
- £54,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Annual leave
Quick apply
Property Manager
LRG —Worcester
- £26,000 - £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Assistant Headteacher
Greenshaw Learning Trust —Gloucester
- Full-time
- Leadership
- School
- Employee assistance programme
- Employee discount
Duty Manager
The Range —Gloucester
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
7d

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head of jobs near gloucester, gls

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

head of jobs in gloucester, gls

Client Excellence Lead

Managing Director

Head of Futures

Estate Agent Selling Luxury Homes

Project Delivery Lead - NatSec

Head of Partnerships & Social

Supervisor

Head of PATA Managed Groups

SQL Analyst

Head of Technical - Food Manufacturing

Head of Community Engagement

Retail Assistant

Premium Property Estate Agent

Assistant Food and Beverage Manager

Travel Sales Consultant

Senior Facilities Manager

Governance & Compliance Services Manager

Property Manager

Assistant Headteacher

Duty Manager

I want to receive the latest job alerts for head of in gloucester, gls

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