Operating department Work, Jobs in Godalming, Sry (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
Michael Page —Guildford
- £27,000 - £33,000 a year
- Organisational skills
- Communication skills
1d
Drilling Labourer
Nicholls Boreholes and Ground Source —Billingshurst
- Full-time
- Analysis skills
- IT
- Construction
Quick apply
12d
Tool Technician Apprentice
Azenta Life Sciences —Wotton
- £22,000 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
School Administrator
University of Surrey —Guildford
- £14,016 - £15,618 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Relocation assistance
8d
Production Manager
Cut My —Henfield
- £40,000 - £45,000 a year
- Full-time
- Project management
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
8d
Processing Operator
PCS Wireless GLOBAL —Bracknell
- Full-time
- Administrative experience
- Data entry
Quick apply
Bookings Administrator
Nuffield Health —Guildford
- Up to £25,545 a year
- Full-time
- Employee discount
- Gym membership
5d
Omnichannel Search Specialist
Colgate-Palmolive —Surrey
2d
Associate Scientist, Process Development
MedPharm —Guildford
- Full-time
- IT
- Communication skills
Quick apply
Front Of House Assistant- Receptionist
AURA Veterinary Limited —Guildford
- £28,686.40 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
1st Line Helpdesk Analyst
FluidOne —Woking
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Theatres Practice Educator - CASIC B6
Royal Surrey NHS Foundation Trust —Guildford
- £41,957 - £50,387 a year
- Full-time
5d
Sales Executive- Harwoods Crawley Volvo
Harwoods Group —Crawley
- £23,100 - £56,100 a year
- Full-time
- Driving
- IT
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Research Technician (Cleanroom)
University of Surrey —Guildford
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- University
- No degree
- IT
- Relocation assistance
1d
Front Of House Assistant- Receptionist (Part-Time)
AURA Veterinary Limited —Guildford
- £28,686.40 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Head of Service for Adult Community Health Services
Royal Surrey NHS Foundation Trust —Godalming
- £81,774 - £93,879 a year
- Full-time
- Management
10d
Area Funeral & Memorial Consultant
Southern Coop —Farnborough
- £13.40 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Travel
- Employee assistance programme
- Employee discount
Physiotherapist
University of Surrey —Guildford
- £31,958 a year
- Full-time
- University
4d
Planner - Systems
AMETEK, Inc. —Sunbury

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

operating department jobs in godalming, sry

Customer Services Executive

Customer Service Advisor

Drilling Labourer

Tool Technician Apprentice

School Administrator

Production Manager

Processing Operator

Bookings Administrator

Omnichannel Search Specialist

Associate Scientist, Process Development

Front Of House Assistant- Receptionist

1st Line Helpdesk Analyst

Theatres Practice Educator - CASIC B6

Sales Executive- Harwoods Crawley Volvo

Research Technician (Cleanroom)

Front Of House Assistant- Receptionist (Part-Time)

Head of Service for Adult Community Health Services

Area Funeral & Memorial Consultant

Physiotherapist

Planner - Systems

I want to receive the latest job alerts for operating department in godalming, sry

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