Support line coordinator Work, Jobs in Grangemouth, Fal (with Salaries)

Support Line Coordinator
Children First —Edinburgh
- £30,602 - £35,778 a year
- Hybrid work
- Supervising experience
- Annual leave
5d
PA & Townhouse Coordinator
Gleneagles —Edinburgh
- £39,123 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
4d
Student Administration Coordinator
University of Stirling —Stirling
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
12d
Women's Coordinator
Connect2 —Falkirk
- Up to £26,426 a year
- Weekend availability
- In-person
- Annual leave
Quick apply
13d
Guest Experience Coordinator
Gleneagles —Auchterarder
- £32,418 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Quality Improvement Coordinator
NHS Scotland —Bothwell
- £34,544 - £43,039 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Access
- Annual leave
- Sick pay
4d
Outreach Support Worker
Simon Community Scotland —Glasgow
- £26,524 - £28,086 a year
- Part-time
- Google Suite
- Communication skills
13d
Outreach Support Worker (Male): Ending Migrant Homelessness
Simon Community Scotland —Glasgow
- £26,524 - £28,086 a year
- Google Suite
- Communication skills
13d
Preproduction Coordinator
Catalent —Bathgate
- Full-time
- English
- Maths
- IT
- Free parking
- Employee assistance programme
Greenspace Project Development Officer (New Activity) (Temporary) - REQ06244
North Lanarkshire Council —Motherwell
- £47,484 - £52,252 a year
- Temporary
- Hybrid work
- Microsoft Office
- Travel
- Annual leave
12d
SHEQ Advisor
Onshore Technical —Avonbridge
- £450 - £500 a day
- Driving
- In-person
- Communication skills
Quick apply
14d
BIM Coordinator
Iberdrola Group —Edinburgh
- From £38,760 a year
- Construction
- Annual leave
- Employee discount
Production Coordinator (Glasgow)
BBC —Glasgow
- £34,833 a year
- Full-time
- Organisational skills
- Communication skills
5h
Digital growth coordinator
Julia Hart Skin and Laser Clinic —Dunfermline
- From £12.71 an hour
- Part-time
- In-person
- Marketing
- Employee discount
Quick apply
Clerical Assistant
Fife Council —Dunfermline
- £25,604.23 - £26,786.83 a year
- Monday to Friday
- English
- Organisational skills
- IT
- Employee discount
4d
Regional Co-ordinator
One Parent Families Scotland —Falkirk
- £38,323 - £42,214 a year
- Leadership
7d
People Services Coordinator
Softcat —Glasgow
- Hybrid work
- School
- Flexible schedule
4h
Service Coordinator - Rosyth
Kingdom Housing Association —Dunfermline
- £36,752 - £39,494 a year
- Full-time
- Management
- Annual leave
- Sick pay
Employee Compliance Coordinator
Circle Health Group —Glasgow
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Hospital
- Employee discount
- Life insurance
VodafoneThree - Senior Onsite Coordinator - Portsmouth
Vodafone —Edinburgh
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
9d

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support line coordinator jobs near grangemouth, fal

Support Line Coordinator

Children First -
Edinburgh

Apply Now

Job details

Permanent
£30,602 - £35,778 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Supervising experience

Full job description

Job Title: Support Line Coordinator

Reference number: CF26-27

Location: Edinburgh

Salary: Band C, £30,602– £35,778 per annum

Post Type: Permanent, Full-time (35 hours per week) X 2 positions

Closing Date: 1st July 2026

Interview Date: 8th July 2026

Do you want to help create a safer, brighter future for children across Scotland?

Children First, Scotland’s national children’s charity, is looking for a Support Line Coordinator to join our national service. By joining us, you will help protect children, support families and make sure no one has to face difficult moments alone.

About the role

Based in Edinburgh with some flexible hybrid working this role sits at the heart of our national support line. You will provide compassionate, skilled support to families, carers and professionals who may be facing some of the most challenging times in their lives.

You will respond to busy and varied contacts through phone, webchat and email, offering timely advice, emotional support and practical guidance. Every interaction is an opportunity to keep a child safe, strengthen a family and make sure children’s voices are heard.

You will record your work clearly and meaningfully so that it reflects families’ experiences and helps us learn, improve and grow our services.

This is a fast-paced role, but at its core it is about connection, empathy and good judgement.

What you will do

Provide high quality support to families, carers and professionals across Scotland
Listen carefully to understand what matters most to children and families
Offer clear advice that helps keep children safe and supports recovery
Respond to a high volume of contacts with care and professionalism
Maintain accurate, child-centred records that inform service development
Work as part of a team to improve how we support families across Scotland

Why this role matters

Families are facing increasing pressure, including poverty, online harm and emotional distress. Our support line is often the first-place people turn.

Your work will help ensure that:

children are safer
families feel listened to and supported
people get the right help at the right time

What we are looking for

A relevant professional qualification at SCQF level 9 such as social work, health, education or community education
Experience supporting children, young people or families facing challenges
Experience of supervising or supporting others, including staff or volunteers
Strong listening skills and the ability to respond with empathy and clarity
The ability to manage risk and make sound decisions under pressure
Confidence working in a fast-paced environment

What you can expect from us

A supportive, inclusive team where your wellbeing matters
A strong focus on learning, reflection and development
40 days annual leave (pro rata)
Contributory pension scheme
Generous family leave
Flexible working options

Our values

You will be part of a team that lives its values every day:

With love, we put children first with compassion and kindness

With purpose, we work together to transform children’s lives

With strength, we do whatever it takes to protect Scotland’s children

How to apply

We believe all children should have hopes, dreams and opportunities. But for many they don’t exist. This has to stop. We must put children first.

We welcome and encourage applications from potential colleagues from all backgrounds, ethnicity, gender, sexual orientation, religion, belief, disability who share our values.

Do you have what it takes to join our team and help us protect children and keep them safe? We would love to hear from you.

Closing date: Wednesday 1st July 2026.

Interview date: Wednesday 8th July 2026

If you would like to discuss any aspect of the role before applying, please contact:

[email protected]

For further information and to apply, please visit here.

Children First has a long tradition of valuing and involving sessional and volunteer workers. To find out more about volunteering with us, please visit our website.

The selection process will include seeking PVG Scheme

Children First is the working name of the Royal Scottish Society for Prevention of Cruelty to Children. Registered Charity No: SC 016092

Apply Now

Refine Your Search

support line coordinator jobs in grangemouth, fal

Support Line Coordinator

PA & Townhouse Coordinator

Student Administration Coordinator

Women's Coordinator

Guest Experience Coordinator

Quality Improvement Coordinator

Outreach Support Worker

Outreach Support Worker (Male): Ending Migrant Homelessness

Preproduction Coordinator

Greenspace Project Development Officer (New Activity) (Temporary) - REQ06244

SHEQ Advisor

BIM Coordinator

Production Coordinator (Glasgow)

Digital growth coordinator

Clerical Assistant

Regional Co-ordinator

People Services Coordinator

Service Coordinator - Rosyth

Employee Compliance Coordinator

VodafoneThree - Senior Onsite Coordinator - Portsmouth

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