Coordinator & operations administrator Work, Jobs in Halesowen (with Salaries)

Service Coordinator & Operations Administrator
Granada Cranes Limited —Dudley
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4d
Compliance Coordinator
non violentiam cic —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
4d
Operations Coordinator
PHSGroup —West Bromwich
- £26,514 a year
- No weekends
- Management
Supply Chain Coordinator
Sureserve —Birmingham
- £30,000 - £34,000 a year
- Microsoft Excel
- Microsoft Office
- SQL
- Annual leave
- Employee assistance programme
Quick apply
3d

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coordinator & operations administrator jobs near halesowen

Service Coordinator & Operations Administrator

Granada Cranes Limited
Dudley

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
4 days ago

Benefits

Free parking
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP systems
Logistics
Communication skills
Mechanical knowledge

Full job description

Service Coordinator & Operations Administrator

Salary: £26,000 – £30,000 per annum (Depending on Experience)

Location: Dudley

Position Type: Full-Time, Permanent (Monday – Friday)

About Us

We are a leading material handling and lifting equipment specialist, providing high-quality maintenance, emergency breakdowns, and statutory compliance inspections for industrial overhead cranes, hoists, and gantry systems. As our service department expands, we are seeking a highly organized, details-driven individual to take ownership of our day-to-day office operations, diary coordination, and compliance documentation.

The Role

This is a vital, fast-paced hybrid role designed for an administrative champion who can seamlessly balance fast-moving daily engineering logistics with meticulous documentation management. You will act as the primary operational hub connecting our engineering field teams, customer site contacts, and internal management.

Key Responsibilities

1. Service Coordination & Engineering Logistics

Diary Management: Coordinate the daily rotas and reactive breakdown call-outs for a team of field-based Overhead Crane Service Engineers.

Resource Optimization: Monitor job completion times, travel distances, and field engineer utilization rates to maximize efficiency.

Customer Interface: Act as the first point of contact for customer service requests, providing prompt scheduling updates and handling breakdown communications professionally.

2. Documentation & Compliance Administration

Timesheet & Hours Auditing: Review and cross-reference engineer timesheets and digital tracking systems to ensure accurate hours are captured for payroll and client billing.

Delivery & Parts Control: Process incoming parts delivery notes, matching them against open jobs and engineering requirements for crane repairs, rope changes, or modifications.

Statutory Compliance Filing: Ensure all field service reports, site delivery notes, and regulatory safety documents (LOLER / PUWER / OSHA equivalents) are accurately logged into our system and distributed to clients.

System Management: Maintain and update our service asset management database, tracking crane serial numbers, service histories, and defect notifications.

3. Fleet & Facility Support

Vehicle Fleet Tracking: Monitor and coordinate service van requirements, including scheduling routine maintenance, MOTs, breakdown repairs, and equipment calibrations.

Candidate Requirements

Proven Experience: Background working as a Service Coordinator, Logistics Administrator, Fleet Controller, or Senior Office Administrator within an engineering, manufacturing, construction, or automotive setting.

Exceptional Organization: The ability to prioritize shifting workloads, switch between reactive emergency planning and precise data entry, and maintain a sharp eye for detail.

Strong Communication: A confident telephone manner capable of handling industrial client enquiries and directing field teams.

Tech-Savvy: Proficient in standard office software packages (Microsoft Excel, Outlook, Word) and highly adaptable to field service management software or ERP systems.

Industrial Awareness (Desirable): Previous experience handling mechanical/electrical terminology, crane operations, or statutory lifting regulations is an advantage, but not essential.

What We Offer

Competitive salary of £26,000 to £30,000 based on experience.

Company pension scheme.

Generous annual leave allowance plus bank holidays.

Comprehensive industry-specific training and professional development opportunities.

Supportive, team-focused working environment.

Pay: £26,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

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coordinator & operations administrator jobs in halesowen

Service Coordinator & Operations Administrator

Compliance Coordinator

Operations Coordinator

Supply Chain Coordinator

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