Revenue assurance lead Work, Jobs in Harrogate, Nyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Revenue Assurance Lead
World Kinect Corporation —Elland
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
Quick apply
7d
Business Development Manager - Kiwa Agri-Food
Kiwa —Harrogate
- £49,978 a year
- Full-time
- Sales
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Training Manager
Bakkavor —Leeds
- Organisational skills
- Employee discount
- Life insurance
14d
General Manager
Starboard Hotels —Leeds
- Up to £62,500 a year
- Hotel
- Café
- Employee discount
AECOM Advisory - Senior Director (Defence)
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Sales / Client Partnership Director
AND Digital —Leeds
- Full-time
- Hybrid work
- Business development
- AI
Quick apply
Procurement Lawyer - Legal Director or Partner
Womble Bond Dickinson (UK) LLP —Leeds
- Hybrid work
- IT
AECOM Advisory - Senior Director
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Solution Director: Data & AI
AND Digital —Leeds
- Full-time
- Hybrid work
- AI
Quick apply
Finance and Commercial Manager
Spire Healthcare —Elland
- Full-time
- Hospital
- Leadership
- Free parking
- Annual leave
Part Code PMO
Bakkavor —Leeds
- PMP
- Project management
- Travel
- Employee discount
- Life insurance
14d
IT Senior Project Manager
Yorkshire Water —Bradford
- Up to £75,000 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
13d
Head of Trade Aftermarket (UK)
Ring Automotive Ltd. —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Business Unit Director - Projects and Commercial
Aqua Consultants —Leeds
- Full-time
- Management
- PMP
- Business development
- Annual leave
- Employee assistance programme
Quick apply
7d
Regional Account Manager
SunbeltRentals —Wakefield
- Sales
- Negotiation
- Annual leave
Quick apply
7d
Senior Paid Search Manager
Jaywing —Leeds
- Full-time
- Hybrid work
Business Unit Director Advisory
Aqua Consultants —Leeds
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
1d
Internal Sales Representative
BELGRADE INSULATIONS —Leeds
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
5d

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

revenue assurance lead jobs in harrogate, nyk

Revenue Protection Officer

Revenue Assurance Lead

Revenue Operations Manager

Business Development Manager - Kiwa Agri-Food

Training Manager

General Manager

AECOM Advisory - Senior Director (Defence)

Sales / Client Partnership Director

Procurement Lawyer - Legal Director or Partner

AECOM Advisory - Senior Director

Solution Director: Data & AI

Finance and Commercial Manager

Part Code PMO

IT Senior Project Manager

Head of Trade Aftermarket (UK)

Business Unit Director - Projects and Commercial

Regional Account Manager

Senior Paid Search Manager

Business Unit Director Advisory

Internal Sales Representative

I want to receive the latest job alerts for revenue assurance lead in harrogate, nyk

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