technical support Work, Jobs in harrogate, nyk (with Salaries)

Technical Support Manager
Benchmark Capital —Harrogate
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
5d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
Senior IT Technician
Belzona Limited —Harrogate
- £32,000 - £35,000 a year
- Full-time
- AWS
- Bachelor's degree
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
IT and Digital Support Technician
The Prince of Wales Hospice —Pontefract
- £29,339 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Technology Support Analyst
Lloyds Wealth —Leeds
- £26,613 - £29,275 a year
- Full-time
- Microsoft Access
- Windows
- Microsoft Office
- Annual leave
- Work from home
1d
IT Support Engineer
Stowe Family Law —Leeds
- £30,000 - £35,000 a year
- Hybrid work
- Salesforce
- Windows
- Travel
- Bereavement leave
TEL Advisor
York St John University —York
- £28,778 - £30,378 a year
- Full-time
8d
Desktop Technician
The British Library —Boston Spa
- £28,152 a year
- Full-time
- Maintenance
- Microsoft Office
- Presentation skills
2d
SENIOR IT TECHNICIAN
Grantley Hall —Grantley
- £40,000 a year
- Software troubleshooting
- Hotel
- IT
- Store discount
- Annual leave
Quick apply
6d
Service Desk Technician
Zenith —Leeds
- £26,920.40 a year
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
3h
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
Training & Support Specialist in Transport Management Software
Distinctive Systems Ltd —York
- Full-time
- IT
- In-person
Quick apply
13d
Deskside Support Engineer
Link Group —Leeds
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Service Desk Analyst
C365Cloud —Wakefield
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Sick pay
Quick apply
12d
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
5d
Software Support
Optix —York
- £25,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- IT
- Communication skills
- Work from home
- Sick pay
Quick apply

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Technical Support Manager

Benchmark Capital -
Harrogate

Apply Now

Job details

Full-time
5 days ago

Benefits

Financial planning services

Qualifications

CRM software
Financial planning
Microsoft Excel

Full job description

Description

We are hiring a Technical Support Manager to join Oculus Wealth Management (OWM) in Harrogate. This is a central role supporting advisers across the network, combining operational oversight with strong technical knowledge of financial planning, systems and investments.

You will act as a key partner to advisers, helping them resolve issues, improve how they operate, and deliver consistent client outcomes.

What you'll do

Act as the central point of contact for advisers and internal teams across operational, technical and advice-related queries
Take ownership of issues, diagnose root causes and deliver practical solutions quickly
Build trusted relationships with advisers, supporting all aspects of their business
Operate as a triage function, responding to urgent queries and minimising disruption
Provide technical guidance across financial planning systems, CRM platforms and Microsoft tools
Troubleshoot system issues and work with IT teams to resolve them efficiently
Support advisers and paraplanners on case strategy, structure and technical queries
Own and develop management information (MI), including complex Excel-based reporting
Manage and prioritise escalations across teams to drive timely outcomes
Support adviser onboarding, including business model design, platform selection and charging structures

The knowledge, experience and qualifications you need

Essential

Experience within an IFA or independent financial advice environment
Level 4 Diploma qualified
Strong understanding of the end-to-end advice process
Background in paraplanning, technical or advisory support
Strong understanding of investment products and portfolio construction
Experience using financial planning tools such as Voyant, FE Analytics or Cashcalc
Experience with CRM systems such as Intelliflo, Iress or Enable/IQ
Advanced Excel capability, including building and managing reporting tools
Ability to manage multiple priorities in a fast-paced environment

Desirable

Chartered status or working towards
Experience across platforms and adviser business models
Understanding of how advisers structure and scale their businesses
Exposure to investment research and centralised propositions

The base

You will be based at our Harrogate office, working closely with advisers across the OWM network. The role requires regular interaction with stakeholders across the wider business, supporting a national adviser base while remaining part of a collaborative local team.

About Benchmark Capital

Benchmark is one of the UK’s leading financial planning businesses, aiming to help our clients realise aspirations and achieve peace of mind. We do this through our unique business model which provides support to over 1000 financial planners across our employed, self-employed and independent models. Our solutions are award-winning, enabled by proprietary technology covering regulatory, platform and investment services, all of which are designed to support advisers at every stage of their journey – from starting their career, improving how they run productively and effectively, to accelerating growth and ultimately thinking about succession planning.

We are growing rapidly, with more than 50 acquisitions in recent years and have multiple offices across the UK.

Delivering good client outcomes is at the heart of everything we do. Our duty of care, including support for vulnerable customers, is embedded into our culture and decision‑making.

As part of the Schroders Group, the UK’s largest listed asset manager with over £750bn of assets, Benchmark benefits from a focussed business model with clear accountability with the scale of a global services organisation.

We're looking for the best, whoever they are

We know that diverse perspectives and an inclusive culture where all can succeed lead to better decisions and stronger outcomes for the company its clients and its employees. That’s why inclusion and diversity are strategic priorities for us. We’re proud to be an equal opportunities employer. You’re welcome at Benchmark regardless of your age, disability, gender identity or expression, religious beliefs, sexual orientation, or socio-economic background. We’re building a workplace where everyone feels respected, valued, and empowered to thrive.

Apply Now

Refine Your Search

technical support jobs in harrogate, nyk

Technical Support Manager

Customer Contact Centre Advisor (Payments / Technical Support)

Senior IT Technician

2nd Line IT Support Technician

1st/2nd Line IT Support - £27,000-£34,000

Technical Systems Administrator

IT and Digital Support Technician

Technology Support Analyst

IT Support Engineer

TEL Advisor

Desktop Technician

SENIOR IT TECHNICIAN

Service Desk Technician

IT Service Desk Technician

Product Specialist

Training & Support Specialist in Transport Management Software

Deskside Support Engineer

Service Desk Analyst

Service Desk Analyst - Tier I

Software Support

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