2nd line support technician Work, Jobs in Hartfield, Esx (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
11d
1st Line Technician
Cyan Consultancy Ltd —Aylesford
- £23,000 - £25,000 a year
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
4d

Other jobs to consider

Find your next job by exploring related positions.

2nd Line Support Technician
Cortec IT Solutions —Dartford
Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment. 365 Infrastructure & Cloud Admin: Administer and support…
£34,000 - £38,000 a year
Quick apply
11d
Senior Technical Support Partner (2nd Line)
Land Securities —London
The role will provide regular floor walking, desktop visits and provide technical assistance via the support bar, Microsoft Teams, telephone and Fresh Service…

I want to receive the latest job alerts for 2nd line support technician in hartfield, esx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

2nd line support technician jobs near hartfield, esx

Family Support Worker jobs in Northamptonshire

2nd Line Support Engineer jobs in Hertford

2nd Line Support Engineer jobs in Basildon

Aerospace Engineer jobs in London

2nd Line Support Engineer jobs in Cambridge

2nd Line Support Engineer jobs in Huddersfield

Line Technician jobs in Enderby

Line Technician jobs in London

Line Technician jobs in Birmingham

Line Technician jobs in Macclesfield

2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
11 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

2nd line support technician jobs in hartfield, esx

2nd Line Support Technician

1st Line Technician

Other jobs to consider

I want to receive the latest job alerts for 2nd line support technician in hartfield, esx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected