1st line service Work, Jobs in Hartford, Chs (with Salaries)

First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
13d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
11d
IT Support Engineer
Obsidian Networks Ltd —Chester
- £23,000 - £32,000 a year
- Full-time
- Customer service
- Linux
- Free parking
Quick apply
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
13d
202606: Prison Officer - HMP Berwyn
Ministry of Justice —Wrexham
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Annual leave
12d
1st Line Maintenance Analyst
Betfred —Warrington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
13d
Community Sport & Health Officer Level 3 (Education) Apprentice
Liverpool Football Club —Anfield
- Weekend availability
- Travel
- Mentoring
- Classroom experience
- Employee assistance programme
- Employee discount
5d
Rider Support Representative - Payments
Deliveroo —Manchester
- Weekend availability
- English
- Case management
- Communication skills
- Flexible schedule
Community Sport & Health Officer Level 3 (Sport) Apprentice
Liverpool Football Club —Anfield
- Weekend availability
- Travel
- Mentoring
- Classroom experience
- Employee assistance programme
- Employee discount
5d
Industrial Cleaner
Pinnacle Group —Broughton
- £29,232 a year
- Weekend availability
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Apprentice Receptionist/Administrator
Windsor Academy Trust —Stoke-on-Trent
- £8.00 - £10.85 an hour
- Full-time
- School
3d
Hotel Chauffeur & Valet Driver
Dakota Manchester Airport —Manchester
- £13.50 an hour
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Loss Prevention Associate - UNIQLO Manchester Trafford *New Store Opening*
UNIQLO —Manchester
- From £14.50 an hour
- Full-time
- Customer service
Remote Support Engineer – Night Shift
Schneider Electric —Warrington
- Full-time
- Engineering
- English
- Analysis skills
- Annual leave
3d
NetSuite System Administrator
Metro Rod —Macclesfield
- Up to £50,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
13d
Kitchen Porter - Full Time
Dakota Manchester Airport —Manchester
- Up to £13.56 an hour
- Full-time
- Hospitality
- Bar
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
Restaurant Floor Staff
Panda Mami Restaurant —Chester
- £8.00 - £12.71 an hour
- Serving
- Hospitality
- Customer service
Quick apply
Kitchen Porter - Part Time
Dakota Manchester Airport —Manchester
- Up to £13.56 an hour
- Part-time
- Hospitality
- Bar
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
Senior Customer Contact Advisor (2nd line)
TLT —Manchester
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills

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1st line service jobs near hartford, chs

First Line Technical Support

PHOENIX Medical Supplies Limited -
Borough of Halton

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Job details

£28,461.32 a year
13 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Windows Server
TCP
Avaya
Customer service
LAN
Microsoft Exchange
Windows
ITIL
IT
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: 1st Line Technical Support

Location: Runcorn

Salary: £28,461.32

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference.

We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.

Key Responsibilities:

In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.
Develop solutions and workarounds for incidents and problems where none exists.
Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes.
Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures.
Assist in meeting team and service performance KPIs in agreement set within the IT Service Operation Function.
Ensure that relevant IT and Data Security standards & policies are met at all times.
Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.
Support the Platform Specialists to perform client and server patching as and when required.
Create and maintain knowledgebase articles and documentation.

What We’re Looking For:

Experience of working on an IT field role along with exposure of ITIL processes is desirable.
Experience of working in a customer facing environment on telephone and face to face.
Experience within IT service delivery.
Exceptional Customer Service
Excellent interpersonal, communication and customer service skills.
Excellent troubleshooting and problem solving skills.
Practical experience of some or all of (Mandatory):
- Microsoft Windows Server and desktop operating systems.
- Active Directory administration.
- MS Exchange administration.
- Microsoft RDS administration.
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting.
Practical skills these specialist applications (Desirable):
- CSD
- PlanetPress
- VIS
- ProScript Connect
- Buetema MDE
- MultePOS
- Avaya telephone system administration including Contact Centre.

What We Offer

22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

Apply Now

Refine Your Search

1st line service jobs in hartford, chs

First Line Technical Support

1st line Service Desk Agent

1st Line NOC Engineer

IT Support Engineer

1st Line Support IT Engineer

202606: Prison Officer - HMP Berwyn

1st Line Maintenance Analyst

Community Sport & Health Officer Level 3 (Education) Apprentice

Rider Support Representative - Payments

Community Sport & Health Officer Level 3 (Sport) Apprentice

Industrial Cleaner

Apprentice Receptionist/Administrator

Hotel Chauffeur & Valet Driver

Loss Prevention Associate - UNIQLO Manchester Trafford New Store Opening

Remote Support Engineer – Night Shift

NetSuite System Administrator

Kitchen Porter - Full Time

Restaurant Floor Staff

Kitchen Porter - Part Time

Senior Customer Contact Advisor (2nd line)

I want to receive the latest job alerts for 1st line service in hartford, chs

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